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Navigating Dental Practice Management in Arizona

By: Debbie Seidel-Bittke, RDH, BS

December 12, 2023

The thriving state of Arizona has become a hub for innovative healthcare practices, and within this landscape, the significance of Dental Practice Management has never been more evident. Efficient management is the bedrock upon which successful dental practices are built, and dental professionals in Arizona are navigating this intricate terrain with the guidance of expert dental consultants. In this comprehensive exploration, we delve into the nuances of dental practice management in the Grand Canyon State, shedding light on the role of consultants in shaping successful practices.

The Dynamic Landscape of Dental Practice Management

Dental practices in Arizona are not merely clinics; they are dynamic entities navigating the ever-evolving landscape of healthcare. The role of dental practice management in Arizona extends beyond administrative tasks; it encompasses strategic planning, operational efficiency, and a keen understanding of the local healthcare ecosystem.

Arizona’s unique demographic mix and evolving healthcare regulations demand a nuanced approach to dental practice management. From optimizing patient flow to ensuring compliance with state regulations, dental practices need to synchronize various elements seamlessly. This is where dental management consultants play a pivotal role.

Strategic Partnerships: Leveraging Dental Management Consultants

In the realm of dental practice management, collaboration with dental consultants has emerged as a strategic imperative. These consultants bring a wealth of experience and insights, offering tailored solutions to address the specific challenges faced by dental practices in Arizona.

As dental professionals navigate the complexities of running a successful practice, dental management consultants serve as trusted advisors. They provide strategic guidance on streamlining operations, enhancing patient experiences, and implementing cutting-edge technologies. Through meticulous analysis, consultants identify areas for improvement and help practices unlock their full potential.

Operational Excellence: A Key Tenet of Dental Practice Management in Arizona

Operational excellence is a cornerstone of successful dental practices in Arizona. From appointment scheduling to inventory management, every aspect of operations contributes to the overall patient experience. Dental Practice Management in Arizona revolves around achieving a delicate balance between efficiency and quality of care.

Consultants specializing in dental practice management bring a fresh perspective to operational challenges. They introduce innovative systems and processes that not only enhance efficiency but also elevate the standard of patient care. By optimizing workflows and implementing best practices, these consultants empower dental practices to thrive in a competitive healthcare landscape.

Patient-Centric Approach: A Paradigm Shift in Dental Practice Management

The heart of dental practice management lies in delivering exceptional patient care. Arizona’s dental practices are witnessing a paradigm shift, with a growing emphasis on a patient-centric approach. Beyond clinical expertise, patients seek personalized experiences and a supportive environment.

Dental management consultants play a crucial role in facilitating this shift towards patient-centric care. They assist practices in implementing communication strategies, training staff in empathetic patient interactions, and leveraging technology to enhance the overall patient journey. In a state where healthcare consumerism is on the rise, a patient-focused approach is not just a choice but a necessity.

Technological Integration: A Catalyst for Advancement in Dental Practices

In the digital age, technology has become a catalyst for advancement in dental practices. From digital records management to telehealth solutions, the integration of technology is reshaping the landscape of Dental Practice Management in Arizona. However, the adoption of technology comes with its own set of challenges, including staff training and ensuring compliance with industry standards.

Here, dental consultants step in as guides, helping practices navigate the complex terrain of technological integration. They assess the specific needs of each practice, recommend suitable technology solutions, and oversee the implementation process. This ensures that dental practices in Arizona stay at the forefront of innovation while maintaining operational efficiency.

The Future of Dental Practice Management in Arizona: A Roadmap Ahead

As Arizona’s healthcare landscape continues to evolve, the future of dental practice management holds both challenges and opportunities. Dental management consultants will play an increasingly integral role in guiding practices through these changes. The key lies in adaptability, continuous improvement, and a commitment to delivering exceptional patient care.

In conclusion, Dental Practice Management in Arizona is a multi-faceted journey that demands strategic thinking and operational finesse. The collaboration between dental professionals and dental consultants is not just a partnership; it’s a roadmap to success in an ever-changing healthcare environment.

For those looking for guidance on navigating the complexities of dental practice management in Arizona, Dental Practice Solutions stands as a beacon of expertise. As a trusted ally, we empower dental practices to not only survive but thrive in the dynamic landscape of Arizona’s healthcare industry.

  • Doctor, are you happy with the dollars in your bank account?
  • Do you wish your insurance reimbursement was more?
  • Does this reimbursed amount pay for your hygienist’s hourly wage?
  • Is your hygiene department production 20% – 30% of your total production?

If you feel any type of stress as you read these questions, please understand that I created a solution JUST for you.

BOOK a quick call so I can tell you more.

Only 10 offices are going to participate in this hygiene department training.  It begins Feb 6 and ends May 5, 2024. Attendance is by application only!

When you begin today, December 2023, you receive over 4 months of the same tuition as the 3-month training.

BOOK HERE

 

Posted in Dental Hygiene Department, Dental Hygiene Department Services, Dental Hygiene Patient Exams, Dental Hygiene Recare, Dental Hygiene Services, Dental Hygiene Survey, Dental Hygiene Training, Dental Implants

Holistic Patient Care and Case Acceptance in the Dental Hygiene Department.

By: Debbie Seidel-Bittke, RDH, BS

October 30, 2023

Dental Hygiene Appointment. A holistic approach.In the ever-evolving realm of dentistry, the dental hygiene department stands as a pivotal force in transforming patient care.

This blog delves into the transformative role of dental hygienists within the dental hygiene department, focusing on their contribution to enhancing case acceptance and overall patient well-being.  Continue reading and explore how dental hygienists play a central role in providing holistic care, identifying conditions like sleep apnea, TMD, empowering patients with knowledge about the mouth-body connection,  fostering a strong patient-clinician partnership.

Discover how these strategic measures are shaping a new paradigm in dentistry, ultimately driving higher case acceptance rates and improving the quality of patient care.

Our overarching message must be, “Optimal Oral Health Leads to a Longer, Healthier Life.”

From early identification of conditions like sleep apnea to empowering patients with knowledge about oral inflammation and how it plays a key role in their total health, the contributions of the dental hygiene department are shaping a new paradigm shift in our dental profession.

Continue reading about the transformative impact of the dental hygienist department to in enhance patient care, improve patients total health, and boost case acceptance.

Dental hygienists in the twenty first century no longer JUST clean teeth! They are a partner with their patients in the early detection and treatment of oral inflammation, offering patients a holistic approach to oral care. They are like a mini-associate to the dentist helping to increase case acceptance.

First Line of Defense: “Creating a Longer, Healthier Life:”

Dental hygienists often serve as the patients’ initial point of contact during dental appointments. Their unique position allows for close interaction with patients, enabling them to gather vital information and conduct preliminary assessments.

This initial interaction is crucial for identifying potential abnormalities such as sleep apnea, oral inflammation that causes gingivitis, and periodontitis, etc. Dental hygienists are often the 1st person to learn about a patient’s cosmetic dental concerns.

Through meaningful conversations and motivational interviewing 1, dental hygienists can collect valuable information about symptoms like snoring, daytime fatigue, breathing difficulties, bleeding gums, localized mild to generalized severe gingivitis, periodontitis and even soft and hard tissue abnormalities; all of these which affect numerous oral conditions affecting patients overall health.

Visual Examinations: 

Dental hygienists possess the ability to conduct visual examinations of patients’ oral health, which is a distinctive advantage for the dentist. In the context of sleep apnea, telltale signs such as a narrow airway, enlarged tonsils, etc, can often be observed during these examinations.

Dental hygienists have a legal and ethical responsibility to annually complete a Comprehensive Periodontal Exam (CPE) 2. 

Moreover, dental hygienists are skilled at identifying dental issues that could lead to cosmetic concerns, such as malalignment of teeth, stained enamel, or missing teeth. They also detect oral inflammation, which includes, gingivitis and periodontitis. By fostering a patient partnership, they boost case acceptance for necessary and adjunctive treatment.

The dental hygiene department must be the mitochondria that supports patients overall well being and supports adjunctive (restorative and cosmetic) dental care for the dentist’s schedule.

The Dental Professional-Patient Partnership:

Dental hygienists have a unique opportunity to establish a partnership with their patients by involving them in the initial examination process. Utilizing intraoral cameras, cutting-edge scanners like Adite 3 as well as the latest dental AI app (See resources below), PrestoSmile 4, dental hygienists become a partner with their patient to review their oral conditions in real-time. 

These technologies help the patient make a wise decision about their oral cavity and total health. Before the doctor completes the hygiene exam, the patients have seen potential smile capabilities they may never have thought possible.

While the dental hygienist has the patient in their chair, as they take a tour of the patient’s mouth. Dental hygienists are in a position to empower patients to own their disease and want specific care and adjunctive cosmetic services. 

This active involvement motivates patients to take ownership of their oral health, it leads to increased engagement and patient compliance.The end result is higher case acceptance and patient loyalty to their dental office.

These technological advancements available today make it easier for dental professionals to convey the importance of required treatments. 

They seeing is believing and today’s world of dental technology combined with dental AI, will help get more patients to accept our care. This is one easy way to get patients to “yes” more easily to high-end dental care such as veneers, implants, crowns, bridges, etc.

Patient Education: 

Dental hygienists, in the initial appointment, diagnose oral inflammation, discuss cosmetic dentistry, and identify sleep apnea and TMD risks. They clarify complex concepts, enhancing patient understanding before the dentist examines them.

Dental hygienists have a responsibility to inform patients about the potential risks of untreated conditions, including active disease such as gingivitis, periodontitis, broken teeth and occlusal wear. They can also discuss the aesthetic and functional benefits of various treatment options, aiding patients to make informed decisions.

This saves time for the dentist completing the hygiene patient exam. Imagine the dental hygienist and entire dental hygiene department as a mini-associate to the dentist. The dental hygiene department is the foundation to get patient to want what they need.

Seamless Transition of Hygiene Patient During Dental Exams:

Before the dentist arrives to complete the hygiene patient examination, dental hygienists have already laid a strong foundation about any oral abnormalities. At this point in the dental hygiene appointment the patient is well-informed about their oral health condition, potential concerns, and available treatment options. 

This smooth transition ensures that the patient is prepared for a productive conversation with the doctor.

In this patient-doctor interaction, dental hygienists play a crucial role, providing information about the patient’s oral health, any medical changes, and the completion of oral abnormality screenings. They ensure that the dentist is aware of the patient’s concerns, the need for x-rays, unscheduled treatment, etc.

At this point in the dental hygiene appointment the patient has time to understand their oral condition and any future care needed. This takes away from the dentist spending a lot time during the exam to explain what is needed and how the procedure will be completed, etc. 

Elevating Patient Consent and Compliance:

When patients have a clear understanding of their oral health conditions, they are more likely to accept the recommended care. This increased transparency significantly contributes to higher patient compliance rates, as patients recognize the importance of addressing sleep apnea, oral inflammation, and cosmetic dental concerns promptly. 

Show patients what you see. Invite patient’s to participate in the discovery process and a plan for their total health.

Patient participation in the assessment and diagnosis process also enhances their commitment to treatment. Case acceptance will improve.

Holistic Patient-Centered Care:

The collaborative efforts of dental hygienists and dentists promote a patient-centered approach to overall wellness. Neglecting optimal oral health will affect a patient’s overall well-being. Addressing oral inflammation, cosmetic issues, airway abnormalities, and TMD enhances a patient’s quality of life and confidence.

The dental hygiene department and team are advancing dentistry through a patient-centered care with a holistic approach, providing comprehensive care beyond JUST cleaning teeth.

References.

  1. Motivational interviewing. https://bit.ly/MotivationalInterviewRDH Accessed October 30. 2023.
  2. Comprehensive Periodontal Evaluation (CPE). https://bit.ly/CPECkList Accessed October 30. 2023.
  3. Adite Intra Oral Scanner. https://bit.ly/DigitalScannerAdite Accessed October 30. 2023.
  4. PrestoSmile. Dental AI app. https://www.prestosmile.com/sneekpeak Accessed October 30. 2023.
  • Please note the author of this blog and founder of Dental Practice Solutions, Debbie Seidel Bittke, RDH, BS, is NOT financially affiliated with any of the above links or companies mentioned.

Do you feel like you are drowning in a sea of patients? Do you see too many holes in your schedule? Do you see mostly Prophy patients and/or, do you wish your hygiene department could “Set up” their patients to accept more cosmetic dentistry?

If you said “Yes,” to one or all of the above questions, we have answers to help you optimize your hygiene department without working harder or increasing your overhead.

Consider a No-Cost Discovery Call. BOOK HERE

It’s 30 minutes of time and you will walk away knowing what your true potential is with a roadmap to quickly arrive where your true potential awaits you.

Posted in Dental Hygiene Adjunctive Serivices, Dental Hygiene Appointment, Dental Hygiene Coaching, Dental Hygiene Department, Dental Hygiene Department Services, Dental Hygiene Patient Exams, Dental Hygiene Services, Dental Hygiene Services, Dental Hygiene Treatment

The Keys to a Successful Hygiene Patient Appointment: A Team Approach

By: Debbie Seidel-Bittke, RDH, BS

October 9, 2023

Dental Team. It takes team collaboration to create success in a dental practice.

A successful dental hygiene appointment is more than just a routine check-up; it’s the result of a well-coordinated effort that includes the patient, the dental hygienist, the dentist, and the entire team.

Each clinician plays a unique role, in ensuring that oral health concerns, such as gingivitis and periodontitis, etc, are effectively addressed.

This blog delves into the distinct contributions of each dental professional in your dental office, emphasizing the importance of their collaboration in fostering patient acceptance of care and maintaining optimal oral health.

Let’s make dental hygiene appointments patient-centered, enjoyable for the patients and the entire team.

Read on!

Dental Hygiene Time Management. Explains when to complete important patient assessments.

The Role of the Dental Hygienist:

The dental hygienist, often the first point of contact for patients, holds a crucial role in setting the tone for the hygiene appointment. We must begin by creating a comfortable environment, easing patient anxieties, and taking various oral and systemic health assessments. Initial rapport, at the beginning of dental appointments helps build trust between the patient and the dental team.

During the hygiene appointment, dental hygienists’ complete various assessments to identify the patient’s total health, identify areas of concern and any abnormalities.

Dental hygienists are preventive care specialists and not just a tooth cleaner! The main goal during dental hygiene appointments is to assess oral conditions and educate patients about the risks for oral inflammation. Our goal is to halt oral inflammation.

Our overarching message to patients should be, “Optimal oral health is key to helping you live a longer, healthier life.”

Dental hygienists must strive to provide a partnership with their patients. When we collaborate with patients rather than tell them what we find, we are more likely to have patients who “Take ownership of their disease” and “want what they need.”

Collaboration is key to case acceptance.

The Dentist’s Role:

Dentists play a pivotal role in the success of the hygiene patient appointment. During the hygiene patient exam, dental hygienists have a perfect opportunity to bring the doctor into the loop on exactly what has been discussed and what they have identified with the patient up to this point.

It’s helpful to provide positive feedback to the dentist during the hygiene exam; not always talking about “what’s wrong with the patient’s oral condition.” Remember to compliment patients when they have improved their oral health, positive outcomes, great oral health, etc.

When hygienists become a partner with the dentist during the hygiene patient exam, it’s much easier for the patient to accept all necessary dental care. The partnership between hygienist and dentist combined with patient collaboration, will create a higher level of case acceptance.

Since the hygienist has been looking around the patient’s mouth for the past thirty plus minutes, they have a great opportunity to support the patient in making the best decisions after dentist has made a diagnosis.

When the dentist arrives to complete the hygiene patient exam it is beneficial to have x-rays and intra-oral images available for the doctor to quickly review and confirm any diagnosis.

During the treatment planning phase of the hygiene appointment (See above image), hygienists must take time to review with their patient what they see happening in the patient’s oral cavity. This is where the patient and hygienist collaboration begin. This makes case acceptance much easier for the patient.

“Seeing is believing!”

This treatment planning phase is vital for creating a positive response for patients to accept proper care. Refer to the above diagram for timing of the various phases during the hygiene preventive care appointment.

Dental Assistants Role:

Dental Assistants play an important role in supporting the hygiene appointment. Imagine the dental assistants as the air-traffic controllers in a dental office.

There is no need for a dentist to wait until the end of a hygiene appointment to complete the hygiene patient exam. About half-way through a dental hygiene appointment, the hygienist should have completed the assessments and taken time to discuss treatment with the patient.

The dental assistants must be aware of which hygiene patients need an exam. While the dental assistants are with the dentist, and when they know the dentist can take a break from working on their patient, the dental assistant will request the dentist goes to the hygiene room and complete the hygiene patient exam.

*See the above Time Management image to support this process during hygiene preventive care appointments.

Examples of opportunities for doctor to complete a hygiene patient exam:

  1. Waiting for local anesthesia
  2. Waiting for an impression
  3. Dental Assistants can scan the patient while doctor completes the hygiene patient exam
  4. What else can you add to this list?

Since the hygienist has taken time to review any abnormal oral conditions (gingivitis, periodontitis, cracked or worn out fillings, crowns, abfractions, occlusal wear, etc, etc) and/or discussed unscheduled restorative care, the hygiene patient exam should not take longer than seven minutes.

Waiting until the end of a hygiene appointment can mean waiting for the dentist to take time away from their patient to complete the hygiene patient exam. Waiting for the doctor leaves the hygiene patient waiting and hygienists will run behind for their next patient.

Collaboration is key during the hygiene patient exam and therefore, hygienists play a valuable role in sharing with their doctor what has been discussed with the patient during the hygiene appointment.

Effective Communication:

During the hygiene patient exam, the hygienist will report on the following:

  1. Personal updates, rapport
  2. Medical history update
  3. Oral abnormality (Soft and hard tissue screening)
  4. Comprehensive Periodontal Evaluation (Annual). 1
  5. TMD: Occlusal wear, abractions, etc.
  6. Sleep Apena (report on tonsils, tongue, lack of sleep, snoring, etc)
  7. Restorative Unscheduled and any new cracks, leaky fillings, crowns and/or open margins
  8. Gingival health, BOP, gingivitis, periodontitis, localized inflammation, etc.
  9. What you have completed today: preventive care, polish, gingivitis, gross debridement, LBR (soft-tissue laser), fluoride treatment, etc.
  10. When will the patient return? Example: 4-6 weeks re-evaluation for gingivitis or starting gum treatment ASAP, etc.

Every clinician must use the same words and phrases when speaking with the patient. Break down the words and phrases into words the patient can easily understand.

Use words that are descriptive such as: bleeding, infection, inflammation, hole in the tooth or discoloration, etc. Stop telling patients they will have their teeth cleaned. Dental hygiene appointments are about the prevention of disease not about cleaning teeth. 2

Collaboration Between Clinicians:

The synergy between the dental hygienist, the assistants, and the dentist, are vital in providing the patient with a well-rounded and effective treatment plan. Their collaboration allows for a thorough assessment and diagnosis, ensuring that no oral health issues are overlooked.

This teamwork fosters trust and confidence in the patient, knowing that their dental care is in capable hands. When the dental assistants guide the dentist through their day, it makes the day run more smoothly.

Consider a ten-minute team huddle before your day begins so all the clinicians know where they must be and when they must be there. The front office team should also know this information to prevent bottlenecks at the front office as well as who will need to make payment and other valuable information for a successful day.

The front office is also part of this collaboration.

Once the patient has completed their hygiene appointment it’s imperative for the patient to be personally walked up to the front desk.

If there is a hygiene assistant they can schedule the patients next hygiene appointment and walk them to the front desk where the hygiene assistant will share the important information about what occured during the patients appointment, if they have a next hygiene appointment and what they must be scheduled for if there is restorative treatment needed.

When there is a financial arrangement to be made the front office must have a private area to discuss flexible financial options, personal information.

Case Acceptance:

Clinicians must present a united front when discussing treatment and future appointments. Enthusiasm and expressing urgency when there is necessary care are very important pieces to case acceptance. When patients understand how well the team works together for their well-being, and how much their healthcare providers care about their total health, patients are more likely to comply with recommended treatment and maintain consistent preventive care.

Hygienists should know what type of care the dentist will most likely recommend for the patient and be able to discuss the various types of treatment; risks and benefits. If hygienists are not able to properly speak with patients about the type of treatment doctor completes such as implants, veneers, etc., it’s time to schedule an in-service with doctor and the hygienist(s) so everyone is on the same page.

You may want to consider bringing in an expert to help train the hygienists and the doctor so everyone can speak about optimal oral care options with patients. It is imperative that the entire team understands how to effectively communicate the types of dental services available.

There are experts who can guide doctors, hygienists, and the entire team so your dental practice achieves 75% or higher case acceptance each month.

Conclusion:

During a successful hygiene patient appointment, each clinician’s role is distinct and equally crucial. The dental hygienist’s skill treating disease, utilizing preventive care modalities and technology, communicating restorative and cosmetic care options, educating patients about optimal oral health benefits, coupled with the dentist’s expertise in diagnosis and treatment planning, creates a harmonious hygiene team.

This collaboration promotes higher case acceptance and contributes to maintaining the patient’s oral health. Optimal oral health will lead to a longer, healthier life.

By understanding the unique contributions of each clinician and working together as a cohesive unit, dental professionals can ensure that patients receive the highest level of care and support. This approach not only addresses immediate oral health concerns but also promotes a lifelong commitment to prevention of disease and overall well-being.

Do you want to learn about the un-tapped potential in your dental hygiene department?

I have a few open spots for a quick overview of your hygiene department.

Book your complimentary hygiene productivity call here.

References.

  1. Comprehensive Periodontal Evaluation. https://tinyurl.com/23atrxm2 Accessed October 1, 2023.
  2. Motivational Interviewing. https://tinyurl.com/yappeexh Accessed October 9, 2023.
Posted in Business of Dentistry, Dental Hygiene Appointment, Dental Hygiene Coaching, Dental Hygiene Department, Dental Hygiene Department Services, Dental Hygiene Patient Exams, Dental Hygiene Patients, Dental Hygiene Services, Dental Hygiene Treatment, Uncategorized

Elevate Dental Practice Success: Unleash the Power of a Smile Evaluation

By: Debbie Seidel-Bittke, RDH, BS

August 9, 2023

Digital Smile Simulation - Empowering Patients to Visualize Their Desired Smile"

In the fast-evolving world of dentistry, staying ahead of the curve is crucial for maintaining a successful dental practice. One area that holds immense potential for boosting production and patient satisfaction is smile evaluations. By incorporating a smile evaluation for every dental patient you actively engage patients to understand their desired smile.

This increases the dentist’s opportunity to transform more patient smiles by doing veneers, implants, crowns, bridges, and even replacing old composites. It may be as simple as your patient asking to have whiter brighter teeth.

 Today’s blog will share tips about understanding your patient’s desires for their smile and how to more easily move patients from routine services into high-end cosmetic care.

 You will also discover how to enhance patient loyalty and increase the overall value of each patient long term.

The Power of a Smile Evaluation

A smile evaluation is more than just a clinical assessment; it’s a personalized journey that allows dentists to understand their patients’ unique desires and goals. The process involves a comprehensive analysis of a patient’s dental structure, facial features, and aesthetic preferences. 

Your smile evaluation can be as simple as a brief questionnaire that asks patients to answer simple questions and tell you how they feel about their smile. You can also complete a smile evaluation by asking every patient as you are seating them in the treatment room,

“What is one thing we can do today that will leave you feeling better than ever about your smile?”

  • Notice this is an open ended question and not a yes or no answer from your patient.

If you have the technology available cutting-edge technology like digital imaging and 3D modeling, allow hygienists to use this and during the doctor-hygiene exam the dentist can visually demonstrate the potential outcomes of various treatments, empowering patients to make informed decisions about their dental care.

Engage Patients During The Smile Transformation

One of the keys to increase your value per patients is to engage your patient in their dental experience. Asking patients what they want their smile to look like not only fosters a sense of partnership but also allows dentists to tailor treatment plans to meet their patients’ specific aesthetic preferences. This collaborative approach enhances patient satisfaction, as individuals feel heard and valued throughout their dental journey.

Actively involving patients in the decision-making process leads to greater acceptance of comprehensive treatment plans. Patients who have a clear vision of their desired smile are more likely to commit to multiple procedures, contributing to increased production for the dental office.

Understanding Patient Dynamics

It’s important to acknowledge that the landscape of dental patient loyalty is changing. Current data reveals that patients typically don’t remain with a dental office for more than 10 years. This dynamic highlights the importance of consistently delivering exceptional patient experiences and demonstrating the value of long-term care.

While a patient’s tenure may be limited, the potential value they bring to a dental practice over a decade is substantial. With an average expenditure of $10,000 over 10 years, each patient represents a significant revenue stream. This is why maximizing the value of each patient is crucial for long-term practice success.

Increasing the Value of Production Per Patient

Now, let’s address the pivotal question: How can a dental office increase the value of production for each patient?

    • Personalized Treatment Plans: Taylor  treatment plans to address patients’ specific needs and desires not only improves patient satisfaction but also encourages them to pursue comprehensive procedures that lead to higher production value.
  • Communication and Education: Effective communication is the cornerstone of patient engagement. Explaining treatment options, procedures, and potential outcomes in clear, jargon-free language helps patients make informed decisions, fostering trust and loyalty.
  • Break it down into words your patient easily understands.

Use words and phrases such as: infection, inflammation, bleeding, hole, pus, etc, etc.

    • Technology Integration: Embrace technology like digital smile simulations and intraoral cameras empowers patients to visualize their potential transformations. This interactive experience creates excitement and encourages patients to explore a range of treatments.
    • Long-Term Relationship Building: While dental patients may not remain in the same dental office for decades, building strong relationships during their time with your dental practice can lead to referrals and positive online reviews. These factors contribute to new patient acquisition and increased production.
    • Membership Plans and Preventive Care: Offering membership plans that include preventive care services can incentivize patients to stay committed to their dental health. The Smile Club can be included as an add-on or upgrade to your current patient membership plans.
    • These plans can result in consistent revenue streams while reducing the need for reactive, costly dental care.
  • Patient Education Materials: Providing patients with educational materials, both in-person and digitally, ensures they have the information needed to maintain their oral health between visits. Empowered patients are more likely to invest in their dental well-being.
  • Continuing Education for the Dental Team: Equip the dental team with the latest knowledge and communication skills to ensure a consistent and exceptional patient experience. Well-informed team members can effectively explain specific dental treatment and the value of ongoing care.


Make sure every team member can speak easily about the benefits of prevention and how this does cost a little money but treating disease is very expensive. Today’s dental profession is all about creating optimal oral health. Optimal oral health leads to a longer, healthier life.

Every team member must be able to share this important message. This message leaves patients with a feeling of kindness and caring about them as a human not pursestrings!

In conclusion, integrating smile evaluations and actively involving patients in their smile transformations can significantly enhance production and patient loyalty.

By adapting to changing patient dynamics, providing personalized experiences, and leveraging technology, dental practices can increase the value of each patient over the long term. Remember, a patient’s smile journey is not just about dental procedures—it’s about creating a positive impact that resonates for years to come.

Dental Practice Solutions has a dental patient reward loyalty system that uses teeth whitening as a “carrot.” Patients are screened with a smile evaluation and given an opportunity to express what they want their smile to look like. 70% of your adult patients, when asked what they want their smile to look like, will respond they want “Whiter teeth!”

Celebrity Smiles Club Professional Whitening

You now enroll your patients into The Smile Club which has a nominal fee. Once enrolled, patients understand they must pre-schedule all routine hygiene appointments and call at least 48 hours in advance when they need to change an appointment. When patients are enrolled in the Smile Club and follow the guidelines, at their routine hygiene appointments, they receive one complimentary whitening pen.

At the initial enrollment they leave with a teeth whitening kit. This is an LED blue and red light Cool Light technology mouthpiece with shade guide and a whitening pen. You buy dental grade professional whitening products at wholesale. These products were created by Dental Practice Solutions founder, Debbie Seidel-Bittke. You save an pass along the savings to your patients.

*Teeth whitening is a 6 BILLION Dollar industry but most people are buying their teeth whitening online or in a retail store. Why not ride the wave and tap into this huge profit center in your dental practice?

Ask me how to create a 100k annual net profit center around teeth whitening plust the turn-key system will grow your new patient numbers, increase cosmetic dental services and reduces those last minute cancellations.

Currently, the web portal of information about implementing this patient loyalty-rewards system is no-cost when you click the link here.

Reference.

* Teeth Whitening Market Outlook: https://bit.ly/10BILby2026

Posted in Business, Business of Dentistry, Case Acceptance, Dental Hygiene Appointment, Dental Hygiene Patient Exams, Dental Hygiene Recare, Dental Hygiene Services, Dental Hygiene Services, Dental Hygiene Training, Dental Hygiene Treatment

The Dynamic Partnership: Dentist and Dental Hygienist in a Dental Office

By: Debbie Seidel-Bittke, RDH, BS

May 30, 2023

Doctor Hygiene Patient Exam

In our world of dentistry, the harmonious collaboration between a dentist and dental hygienist is crucial for providing exceptional oral healthcare services. Together dental hygienists and dentists form a dynamic partnership that ensures comprehensive patient care, effective case acceptance, optimal oral health which can lead to improved health, and a positive experience for the dental patient.

This blog post explores the roles and responsibilities of dentists and dental hygienists, highlighting the importance of their working relationship in a dental office.

  1. The Role of a Dentist

Dentists are highly skilled professionals who play a central role in dental offices. They are responsible for diagnosing and treating various oral health issues, developing treatment plans, and performing complex dental procedures. Dentists are trained extensively in areas such as oral pathology, restorative dentistry, and oral surgery.

They must be a leader for the dental team, oversee patient care, make crucial decisions, and ensure high standards for their dental practice. Dentists also support the patient’s proper oral hygiene practices and preventive measures to maintain optimal oral health.

  1. The Role of a Dental Hygienist

Dental hygienists are valuable members of the dental team, working closely with dentists to provide preventive dental care. They perform tasks such as dental cleanings, scaling and root planing, soft-tissue diode laser therapy and various oral health assessments. Dental hygienists are experts in educating patients about oral hygiene practices, including brushing techniques, the importance of flossing and the role of inflammation in prevention of systemic diseases.

They also play a pivotal role in detecting early signs of gum disease and dental decay, thus aiding in the prevention and early intervention of oral health issues. Dental hygienists in today’s world do more than clean teeth. They are a patient advocate to prevent oral disease which will help their patients live a longer, healthier life!

The dental hygienist should be like a mini associate to the dentist. Think of them as like a Physician’s Assistant or Nurse Practitioner.

  1. Collaboration and Communication

Effective collaboration and communication between dentists and dental hygienists are key to ensuring the smooth operation of a dental office. Regular communication allows them to discuss patient cases, exchange information, and coordinate treatment plans.

Dentists rely on dental hygienists to provide thorough patient assessments, report any concerns, and communicate patient needs accurately. In turn, dental hygienists depend on dentists to provide guidance, clinical expertise, and oversight. This symbiotic relationship fosters a cohesive work environment, promotes better patient outcomes, and enhances the overall quality of care.

The hygiene patient, doctor exam is a critical system that must be effective for patients to receive the highest level of care. This collaboration produces optimal patient care and in return a higher ROI for your dental practice.

  1. Teamwork and Patient Care

 The dental office functions as a team, and the collaborative efforts between dentists and dental hygienists are essential for comprehensive patient care. Dentists and dental hygienists must work together effectively to assess patients’ oral health, develop personalized treatment plans, and ensure optimal oral hygiene practices.

Dental hygienists often spend more time with patients during routine preventive care appointments and they can easily build trust and rapport. Their close interaction allows them to identify potential problems, educate patients on preventive measures, and address any concerns.

Dentists rely on the valuable insights and observations of dental hygienists to make informed treatment decisions and provide the best care possible. When you have streamlined your hygiene patient-doctor exams, your case acceptance will be much higher, patients will want and pay for what they need more easily.

Conclusion

In a dental office, the partnership between a dentist and a dental hygienist forms the foundation of excellent oral healthcare. Their collaboration, effective communication, and shared responsibility for patient care are vital in promoting dental health and the patient’s overall well-being.

This working partnership exemplifies the synergy that leads to a successful, profitable dental practice with raving patients and happy employees. 

  • Is your doctor, hygiene patient exam system supporting case acceptance where at least 70% of your patients accept diagnosed treatment?
  • Is your hygiene department optimized with systems that support productivity and a high level of profitability?
  • Do you enjoy your career as a dental professional?

Check out our 21 Day Hygiene Department Challenge to update and/or optimize your hygiene department. Click for More Info & Registration

Many of our clients start with this training to update their systems or optimize their hygiene department with a team approach.

Posted in Case Acceptance, Dental Hygiene Patient Exams

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