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Transforming Dental Practices With A Dental Hygiene Department Consultant

By: Debbie Seidel-Bittke, RDH, BS

November 6, 2023

Team Dental Hygiene Department Training.

Efficiency is the bedrock of a thriving dental practice. Dental hygiene department consultants, also known as dental practice management consultants, serve as vital assets in streamlining dental clinics’ operations, elevating patient care, and boosting overall productivity. 

In this blog, we’ll explore the invaluable role of these consultants in reshaping dental practices for success.

Navigating the Dental Landscape with a Consultant’s Expertise

Dental practices are complex entities with various moving parts. Managing patient appointments, updating current hygiene services and technology, compliance with the dental hygiene process of care, sequencing and billing of specific dental hygiene treatment and delivering high-quality patient care are just a few of the many challenges that dental professionals face. 

This is where dental hygiene department consultants step in with their specialized expertise.

Optimizing Operational Efficiency

One of the primary responsibilities of a dental hygiene department consultant is to optimize the hygiene patient appointment. Dental hygienists in today’s world do more than clean teeth.

How can dental hygienists do it all?! This is where a dental hygiene coach and consultant can become a valuable resource.

Dental hygiene department consultants assess the current workflow, identify bottlenecks, and propose strategies to streamline processes. This can lead to significant time and cost savings for the entire dental practice. Consultants may suggest improvements in appointment scheduling, hygienist- clinician – patient verbiage, and the adoption of various technologies to enhance efficiency. The hygiene department is your main artery to keep patients on the schedule and increase case acceptance.

Think of the dental hygienist as an associate to the dentist. They do a lot more than just clean teeth! The dental hygienist can and should drive productivity over to the doctors schedule. What happens during the dental hygiene appointment will make or break patients rescheduling and actually showing up for (at the very least) preventive care appointments.

Elevating Patient Care

Providing exceptional patient-centered care must be a cornerstone of every dental practice. An effective dental hygiene consultant works closely with the entire team to improve patient care protocols and ensures that each patient receives individualized, quality care.

It’s important the entire team knows what is happening in the hygiene department. Every team member must work in harmony. Just like an orchestra plays in harmony, the dental employees must all work well together; supporting one another.

Dental hygiene consultants provide training on the latest dental hygiene services, including clinical instrumentation, patient communication skills to improve case acceptance, and properly sequencing the various hygiene patient appointments. They should also be able to advise how to bill correctly for patient the hygiene services and they know what “should” and “must” be billed for private pay and insurance reimbursement.

By doing so, they help enhance the overall patient experience, leading to increased practice production, creating efficiencies, improving patient satisfaction and loyalty. You will also keep loyal employees a long time when you have a well-oiled system!

Boosting Team Morale and Productivity

A harmonious and motivated team is essential for a successful dental practice. Dental hygiene department consultants also focus on team dynamics and morale. They can provide guidance with team-building activities, and professional development opportunities. By fostering a positive work environment, consultants help improve employee retention rates and overall productivity. Think working smarter, not so hard. Hygiene consultants understand how to get more done with less time!

Navigating Regulatory Compliance

Staying abreast of ever-evolving healthcare regulations and compliance standards is a daunting task. Dental hygiene consultants are well-versed in the latest regulations for dental hygienists and help dental practices navigate this complex landscape. Their expertise ensures that the practice adheres to all legal requirements, minimizing the risk of regulatory violations and potential legal issues.

Implementing Technology Solutions

In today’s digital age, technology plays a pivotal role in the efficiency of dental practices. Consultants often recommend and help implement technology solutions, such as electronic health records (EHR) systems, supporting dental hygienists to use digital scanners and even the latest AI Dental Smile apps.

These technological advancements not only improve efficiency but also enhance data security and accuracy.

Measuring Success and Ongoing Support

Dental hygiene department consultants don’t just provide recommendations and disappear; they are committed to the long-term success of the dental practice. The best choice for a dental hygiene consultant is one who will measure the office (team members, hygiene department, appointments scheduled and cancelled, etc), performance through various metrics to measure the impact of their strategies and provide ongoing support and guidance to address emerging challenges.

The numbers do matter.

It’s important when hiring any consultant that you look at where you are today and evaluate your growth while you are working with the consultant. Numbers don’t change overnight but a well-thought out plan of action with the dentist- dental practice owner- and the hygiene department consultant will provide sustainable success.

Know that it’s what you commit to implementing day after day and month after month that will create a difference in your dental practice success.

In conclusion, dental hygiene department consultants are unsung heroes in the world of dental practice management. Their expertise in optimizing the dental hygiene department (and integrating the entire team during the process), elevating patient care, and ensuring compliance is invaluable for dental practices looking to thrive in today’s competitive healthcare landscape. 

By harnessing the skills and guidance of the hygiene department consultant, dental practices will pave the way for a brighter and more efficient future.

Today is the best time to begin putting together your success strategy for 2024. How can we support your 2024 success strategy?

There is no one-size fits all!

Debbie Seidel Bittke, RDH, BS, founder and CEO of Dental Practice Solutions will host a group Dental Hygiene Department training starting Jan 3, 2024. This will run for 3 months during Q1 in 2024. Only 10 offices who will be accepted into the hygiene department training.

This training with 10 ONLY offices is by application only! Applications will be send out on November 20th. Book your Coffee Chat and if you are a fit, you will be admitted early (AND Pay Less money for the training when you are accepted early) into the dental hygiene dept training.

 BOOK a coffee chat to find out more and discover if this is a fit for your dental practice.

Do you want to be considered?

If you don’t think a group coaching program is a good fit, plan to chat with Debbie a few minutes to discover what will work to optimize your dental hygiene department and achieve your highest potential in 2024! Now is the time.

BOOK a Coffee Chat HERE .

Take a few minutes to find out more.

Nothing ventured, nothing gained.

Posted in Business of Dentistry, Dental Consulting, Dental Hygiene Coaching, Dental Hygiene Department, Dental Hygiene Services, Dental Hygiene Treatment

Dental Practice Systems Create Wealth

By: admin

January 5, 2017

Dental Patient Services System

Dental Patient Services System


There are hundreds of dental stories inside the dental jungle.

Dr. Frank Frederickson is the Guide taking dentists through the dental jungle and offering sage advice.

Dr. Carly Carlson is a young, new dental practice owner and she is fired up, ready to rock and roll in her new dental office. Dr. Carlson’s first question to Dr. Frederickson is about growing her retirement account so that she can one day, have a good retirement. Dr. Carlson specifically asks, “How can I maximize my new dental practice so that one day I can have enough money to retire?”

Dental Practice Systemscreate wealth.

Dr. Carlson had not heard of having an 8:00 a.m. start-the-day right goal in addition to a daily goal. She did not understand the value of holding a team meeting so that everyone on the team can “close any gaps”and “be on the same page.”

Dr.Frederickson advised Dr. Carlson that this system is something that needs to be done on Monday. To have the right goals at the start-of-the day is really not too difficult and it would not take a lot of planning. You need to communicate your goal to everyone and make it happen with a lot of effort and desire.

Dr. Frederickson knows a lot about systems that create success for the dental practice and he explained to Dr. Carlson that it’s never too late to create and then start running systems.

It’s All About the Patient Care Systems

Systems create wealth. Ask Henry Ford about his production system. Ask Bill Gates about his operating system. Ask Julia Child about her recipe system. Ask Richard Branson about his entrepreneur system. All will say that their secret to creating wealth was that they created and then followed a system.

Patient Care Systems are a significant part of a $10,000 A Day Dentist’s strategic plan. They include carefully outlined the steps for every procedure performed in the practice. Each system is known and understood by the entire team. There is no creating-it on-the-fly, no winging-it, and no last-minute-planning in a “well-oiled machine” practice.

Examples of a Patient Care System would include:

1. The Dental Emergency Appointment
2. The New Patient Experience
3. The Ultimate Hygiene Patient Experience
4. The VIP Consult (which is a free second opinion consultation)
5. CMO Exam – the craniomandibular orthopedic workup.
6. The Smile Analysis – the Cosmetic Evaluation
7. Periodontal Evaluation: Oral/Systemic Health Connection and Treatment Protocol
8. Dental Implant Exam and Diagnosis Appointment with the cone beam CT scan
9. Full Mouth Reconstruction Pre-planning Appointment
10. Invisalign® Exam and Impression Appointment

Every procedure has a system and every appointment follows a system. Imagine a scenario in which you have a system to diagnose a problem and then you will treatment plan the solution. Next, imagine the business assistants activating a system to get the patient into that treatment and then the clinical assistants implementing a system to actually do that work. All of this is completed without additional time consuming input from you; the dentist.

Now imagine that being done for every procedure, every patient, and every day.

Would the stress in the office be lower, production higher and profits magnified? The answer is always, yes!

Having Patient Care Systems in place all across the practice are like everyone on the team having their own Swiss Army Knife ready to handle anything, anytime, anywhere. Our Team Training combined with the Solstice 5M Mastermind groups examine many systems in-depth within their individual practices. This consistently results in increased production within the practice.

Planning for a good retirement includes examining how you can maximize productivity in your dental practice and making wise decisions to implement the changes. It’s the same when creating Patient Care Systems that are necessary to increase value in your practice.

Dr. Carlson is off to a great start with her new practice. It’s never too late for you as a dental practice owner to travel into the dental jungle and follow your guide.

How are you doing? Are you lost in the dental jungle? Do you believe that a guide will help you create efficient systems to increase your profits in 2017?

Please comment below how you are doing in your dental practice. Which of the above systems do you have in place? How are these systems working for you?

These systems are your key to building wealth.

You may want to ask about our Mastermind Training which begins on Friday January 20, 2017.

Schedule a Call with Debbie Seidel-Bittke, RDH, BS and Dr. Bill Williams

One of Dentistry Today's top dental consultants

Debbie Seidel- Bittke, RDH, BS Dental Hygiene Consultant

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS
Debbie Seidel-Bittke, RDH, BS is a dental hygiene consultant, coach, speaker and author. She is also CEO of Dental Hygiene Solutions, powered by Dental Practice Solutions. Debbie is a world-class leader in creating profitable hygiene departments. She is well-known as a former clinical assistant professor at USC in Los Angeles and a former hygiene department program director. Dentistry Today recognizes Debbie as a Leader in Dental Consulting. She can be reached at (888) 816-1511. Send an e-mail to info@dentalpracticesolutions.com or go to her website: https://dentalpracticesolutions.com

Posted in Business, Dental

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