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Debbie Seidel-Bittke, RDH, BS is known as a top dental consultant by Dentistry Today.

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Dental Practice Solutions - Debbie Bittke

Do You Ask Your Patients This One Question?

By: Debbie Seidel-Bittke, RDH, BS

September 17, 2015

Every day we work in the dental office, we ask our patients a variety of questions. There is one particular question that will be important to ask and it will help you discover the exact treatment they would like and possibly never imagined it could be possible. Perhaps your patient never knew you offered this service they have always dreamed of having done to their smile!

One question that you want to ask your dental hygiene patients is: “Mr. Patient, If there is one thing you could change about your smile, what is that?” 

“Do you ask your patients this one question?”

“If You Never Ask, Then the Answer is a Definite, “NO.”

Next time you see your hygiene patients and after you have completed your most important assessments, hand your patient a mirror and ask them about their smile. It can be just one simple question as I have written above. Your job is to sit back in your chair; knee-to-knee and eye-to-eye, then smile and listen for their answer.


Why ask this question?

Research over the years tells us that most patients (no matter how white their teeth are!) want whiter teeth.

Patients who want whiter teeth may need old restorations removed and will accept a treatment plan for veneers or crowns, etc.

Other high-end treatment plans you can enroll patients into by asking a few simple questions are:

  • Invisalign
  • Implants
  • Bridges
  • Veneers
  • Tooth Bleaching
  • etc., etc.

The list goes on and on.

What questions do you ask and how can you get the team on board to make this a very simple process?

If you would like information about implementing the Smile Evaluation; what to ask your patients and a way to implement this, please download the Smile Evaluation below: Click on the picture now.