April 16, 2015
How often to do you have patients scheduled for a dental hygiene appointment and they have no radiographic signs of bone loss, their periodontal screening exam is WNL, but… they have heavy bleeding? And what about those patients who are overdue to see the hygienist. They should have been to your dental office over a year Read More
April 9, 2015
The large majority of the questions I receive on a consistent basis are about billing for a prophy after scaling and root planing has been completed. Like it or not, the majority of offices accept PPO assignments. Even if your office is not a provider of a PPO, you most likely offer to submit for Read More
The large majority of the questions I receive on a consistent basis are about billing for a prophy after scaling and root planing has been completed. Like it or not, the majority of offices accept PPO assignments. Even if your office is not a provider of a PPO, you most likely offer to submit for Read More
April 2, 2015
For most of my life, I lived in Orange County, California and I was a clinical hygienist in Newport Beach, California for more than twenty years. If you are familiar with the area, what comes to mind when you think of Newport Beach, California or Orange County, California? I looked up how people describe Orange Read More
For most of my life, I lived in Orange County, California and I was a clinical hygienist in Newport Beach, California for more than twenty years. If you are familiar with the area, what comes to mind when you think of Newport Beach, California or Orange County, California? I looked up how people describe Orange Read More
March 26, 2015
Think back to your last visit to Nordstrom. What type of service did they provide? Did you see value in their services? Do their clothes and the way you are treated make you feel special; like you are fit to be King or Queen? Personally, I prefer to shop at Nordstrom because I know I receive Read More
Think back to your last visit to Nordstrom. What type of service did they provide? Did you see value in their services? Do their clothes and the way you are treated make you feel special; like you are fit to be King or Queen? Personally, I prefer to shop at Nordstrom because I know I receive Read More
March 18, 2015
Dental Professionals know that open operatories destroy the dental practices profit. When the office is silent, the dentist and entire team risk losing their job! Unfortunately, no strategy will completely eliminate last minute cancellations and no-shows. Howver, here are some strategies you can employ to keep downtime to a minimum. During the month of March I Read More
Dental Professionals know that open operatories destroy the dental practices profit. When the office is silent, the dentist and entire team risk losing their job! Unfortunately, no strategy will completely eliminate last minute cancellations and no-shows. Howver, here are some strategies you can employ to keep downtime to a minimum. During the month of March I Read More
March 12, 2015
Doctor, do you know what happens when a patient calls last minute to cancel their appointment? (Please click on the above video to hear One Tip to Reduce Cancellations) I am certain that you probably have a protocol, but do you know what is truly said when a patient calls to cancel? Read More