FollowIt’s that time of year again! So hard to believe but we are getting very close to the end of 2015.
Many of your patients have unscheduled treatment and dental hygiene appointments.
It is not a great option however, it is the truth, that most dental patients depend on their insurance to pay for a lot of their dental treatment.
Most dental offices, when we begin working with them have over $100,000 in outstanding patient treatment plans.
I want to mention that right now, this month of October, is a great time to contact your patients who have unscheduled treatment and/or hygiene appointments, to call and schedule their appointment(s) before the end of year. Patients who depend on their insurance to pay for some of their treatment, will lose this benefit if they don’t come in soon.
Life gets busy and it is possible your patients got busy with life and forgot to schedule.
Reach out to your patients in a text message, email or last resort; send a letter. Also post a reminder to your patients to schedule their end-of-the-year appointments if they want to use their insurance benefits.
“USE IT OR LOSE IT!”
Today’s world allows you to communicate with your patients more easily than a mailed letter. Most people use text to communicate and you can add this message to a text or send out a newsletter (email).
If youf office has a Facebook page or Twitter page, etc., make a post each week over the next six weeks, reminding your patients to schedule their treatment and get that end of the year hygiene appointment scheduled.
Let them know if they have insurance, their benefit expires at the end of year.
Talking about end of the year, how are your end of the year numbers looking? I created a new SIX MONTH DENTAL HYGIENE DEPARTMENT TRAINING PROGRAM that is all online. You receive a hygiene department webinar or call, a doctor/consultant call each month, we monitor various areas of your dental practice especially your hygiene department, KPIs so that you have an increase in production and without working harder. Doctor has a coaching call once a month with me to follow up. THere is just so much more that I invited you to click on the picture below to find out more about it. It is VERY low cost and imagine this:
Typical results are about 34% in production after three months but it really depends upon how much you implement. It is hard NOT to implement because our team holds your feet to the fire and accountability is key. We have a lot of tools set up to hold everyone accountable to accomplish your goals. You can also CLICK HERE and I will take a few minutes to explain more about how this will help your hygiene department in numerous ways.
ABOUT DEBBIE
Debbie Seidel-Bittke, RDH, BS, began her career as a dental assistant and office manager and also graduated from the University of Southern California with a bachelor’s degree in dental hygiene.
She is also a former clinical assistant from the University of Southern California and co-taught the senior dental students Practice Management course until the school went to a PBL learning format.
In 2000, she founded Dental Practice Solutions and works with dental practices world-wide to:
- create profitable and sustainable dental hygiene departments
- known for reactivating and retaining patients for dental practices world-wide
- organically grow new patient numbers
Dental Practice Solutions creates:
- sustainable dental hygiene departments throughout the world
- a “team-driven” practice, where the employees feel like leaders vs. employees
o This means doctor can come to the office to do their job as Dentist not manage people
In 2007, Debbie wrote the accreditation for a dental hygiene program in Portland, Oregon and spear-headed the build-out of the college, wrote the curriculum, hired the team of professor’s and purchased all equipment, etc., etc.
For the last ten years she has been named “One of Dentistry’s Top Leaders in Consulting” by Dentistry Today
Try Her 7 Day Dental Hygiene Training Program to Get a Feel for Her Consulting Programs.