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8 Tips To Get More Patients with Email Marketing For Dentists

By: Debbie Seidel-Bittke, RDH, BS

February 8, 2022

Image Source: Pexels.com

A dental practice doesn’t simply wait until it gets patients through the door. Every successful dental clinic will do everything to reach new prospects, from digital business cards for dentists to email marketing. Email marketing is a powerful way to connect with patients and have more visits through your door.

Are you looking to build on your roster of patients? There are many ways to use email marketing to create your mailing list and get more conversions. Here are x tips to get more patients with email marketing for dentists.

  1. Start With A Welcome Email

Some people only buy when they feel positive about a brand. This is why dentists often have a mailing list, where they connect with potential patients then welcome them warmly. 

Every email you send should have a “welcome” email, preferably within 24 hours after someone signs up for your list. This email is meant for people to know you, so include your personal story, why your dental care is essential, and what you’re offering. 

A welcome email can be a short and sweet email, personalized for the person. After joining the mailing list, they will receive an email with the welcome message, thanking them for their email subscription. 

Include images, videos, and testimonials from patients you’ve helped. This will build trust and show that you’ve been in practice long enough to make a difference. You can also include your contact information and a “how can I help you” section to strengthen your connection further.

  1. Brand Your Emails

A critical element for every email marketing is the branding of the email. Most people receive a few emails a day, mostly from businesses they care about or spam marketing. Uninterested people simply delete their emails or leave them unopen. However, branding your emails can make all the difference.

For starters, make a compelling subject line that makes the email fun. You want it cute, smart, or funny, encouraging customers to open the message and read its contents. Prepare a nicely designed email design with highly-valuable content.

Don’t forget about your email signature. Always include your name and contact information, together with a clear call to action on how to connect with you. A strongly branded email can make it stand out from the rest of the crowd and help add to your roster.

  1. Share Do It Yourself (DIY) Oral Hygiene Tips and Tricks

The number one tip for getting more patients with email marketing for dentists includes DIY oral care tips and tricks. While most people appreciate professional dental care, they also understand tips to use independently. 

You can share simple dental tips and can be quickly done at home. For example, you can include recommendations on brushing and flossing at home or using mouthwash. You can also share tips on teeth whitening and how to get rid of bad breath. 

Dentists can also share tips and tricks on good nutrition, such as foods that are good for oral health. These can include fresh vegetables and fruits, which are great for your teeth and breath. Even if a patient does not intend to return immediately, this creates a stronger connection with your patients, turning losses into profits.

  1. Send Email Reminders 

Perhaps the most common form of email marketing is email reminders. Dental practices send reminders to patients about their appointments, billing, and other reminders. This lets patients know you’re on top of things and care about their care. 

Include reminders for clients to return for follow-up appointments or reminders about billing. You can also send reminders about your bill due dates and payment schedules. 

If there is an appointment, trickle the reminders to a month before, two weeks before, a week before, three days before, and the day before.

You could also include reminders about hygiene, such as regular professional dental visits and dental cleanings. Regular dental visits are important in maintaining oral health and avoiding dental emergencies. 

  1. Get People to Share Your Email with Their Friends 

A great way to get more patients is to get them to share your emails with their friends. This increases your reach and expands your reach among your patients. 

Include a “share” button in your email, along with text that encourages patients to share your emails with their friends. You can also include a “share” button on your website, so patients can easily share your content on social media. 

Another way to get more patients with email marketing for dentists is to include referrals. Your mailing list is an ideal tool to let your patients know that you are recommending businesses or products that they have used and loved. You can include links to your recommended products or tell them more about the brands.

  1. Send Emails About New Products and Services

Another way to get more patients with email marketing for dentists is to send information about new products and services. For instance, you can announce regular dental cleanings, teeth whitening treatments, or new products.  

You can also announce new branches or locations. This lets patients know that your practice is growing and makes it easier to visit you. You can also send information about new services and treatments, such as cosmetic bonding, veneers, or braces. You can also announce new treatments and procedures. 

  1. Use Surveys and Polls  

One great way to connect with your patients is by conducting surveys and polls. These effectively get feedback from your patients, which can improve your services and cater to your customers’ needs.  

You can conduct surveys about dental care, and you can also ask your patients about their opinions. For instance, you can ask them if they’d like tips or advice on brushing and flossing or if they want suggestions for teeth whitening.  

You can also conduct polls about your dental clinic. For instance, you can ask patients if they think dental care is essential, if they trust you, or recommend your dental clinic to a friend.  

  1. Help Your Patients Understand Their Dental Costs

Dentists can get more patients with email marketing by helping people understand dental care costs. Most patients want to receive price estimates but don’t want to haggle over costs.   

You can send out price estimates, or you might want to develop online pricing calculators. These are effective tools that let patients easily understand your price estimates.   

You can also use email marketing to explain dental costs. For instance, you can explain how your insurance works and what your out-of-pocket expenses may be. You can also include your prices and explain how your insurance covers specific treatments. 

The Bottom Line

Getting more patients with email marketing for dentists takes time. However, most email marketing practices result in a higher ROI, so it’s worth the time and effort. 

Every dental practice should have a strong email marketing practice to connect with more patients. Email marketing is an effective tool to expand your reach, grow your mailing list, and attract new patients.

Thank you to our guest blogger: Kat Sarmiento for her contribution.

Posted in Uncategorized

Dental Coach | Are Dental Professionals Aliens?

By: admin

July 26, 2018


Written by: Debbie Seidel-Bittke, RDH, BS,

CEO, Dental Practice Solutions

 

 

Do your dental patients see you as an alien?

Do we alienate our patients by the words we use when we speak to them about treatment needs?

In this blog I will discuss a simplified way to evaluate patients for gum disease.

Are you probing your dental patients or are you probing aliens?

Doesn’t it really depend upon how we talk to our patients?

Do your dental patients consider the dental team like a bunch of aliens?

Here is an answer: We probe aliens not our patients.

Dental professionals use a ruler to measure between the gums and teeth.

All jokes, puns and play with words aside, we must break through the language barrier and bring the “dental talk,” our words down to a place where our patients really understand what we are talking about.

We need to bring them “into the loop,” so to speak. Let’s help our patients imagine what is happening in their mouth. Let’s help them engage in the decision-making process about what they need. This is one important step to case acceptance and getting patients to return indefinitely.

Case acceptance improves when you use words that help them understand what they need. Your descriptive words will make or break the opportunity for your patients to schedule, pay and return indefinitely to your office.

Patients may tell you they understand what the word periodontal means but if you were to do a case study, you will discover patients are more likely to schedule and pay for treatment when you speak their language.

 

 

What words do your patients understand?

  1. Say measure not probe
  2. Say see not found
  3. Say bleeding not BOP
  4. Say gum disease not periodontal disease
  5. Say gum treatment not SRP or scaling and root planing
  6. Say preventive care not recall
  7. Say gum maintenance not periodontal maintenance
  8. Say oral abnormality not oral cancer
  9. Say hole in your tooth not decay
  10. Say change of appointment not cancellation

Our goal is to have patients change (in a timely manner, 48 days prior) not forever cancel future appointments. Contracts are canceled, and appointments are changed.

 

 

How do you get patients to own their disease?

Once you have communicated with your patient what you will be completing at today’s appointment and you have explained that you will check for oral abnormalities, show the patients your periodontal “ruler” and explain that you will measure the space between their tooth and gums.

Explain what the numbers you read on the ruler mean. It will sound something like this:

“Jodie, today we will check for oral abnormalities. I will shine this light (if using fluorescent light) and check for any abnormalities on your tongue, cheek, floor of your mouth and throat, etc. After this, I will use this ruler (show your periodontal probe so they understand what your ruler is) and check for inflammation, infection or bleeding in your gums. You will hear me call our numbers one through three and this means you have healthy gums. If you hear me call out a four, this means there is inflammation and if you hear me say a five or higher this means you have infection in your gums. Not to worry if you hear me call out a four or higher because if there is inflammation or infection, you and I will create a plan, so you have healthy gums in the future. Once I am finished calling out these numbers, I will ask you, what is the highest and what is the lowest number I called out?”

 

Patient Takes Ownership of Their Disease

In most situations, when the hygienist is calling out these numbers and when the patient has been told they need to listen for these number because they need to say what was the lowest and what was the highest number they heard, it creates ownership if there is inflammation and/or infection.

Most hygienists who do use this communication technique when completing a comprehensive periodontal exam (CPE) have patients who are immediately engaged in conversation about what they just heard. It really does save a lot of time explaining what is going on in your patients mouth when you educate them about what you are doing and what you want them to listen for.

It also helps to have visual aids available. If your patients do have bleeding gums, do your best to take pictures (intra-oral) of the area where there is bleeding. Same thing when you see a lot of calculus, supra-gingival. Take pictures and your patients will more easily understand what is happening in their mouth.

When patients can see what is happening and when you can break the conversation down into words they are most likely to understand, it becomes much easier for patients to want what they need.

If you have never tried this technique for communication, I invited you to try this because I am certain you will notice more patients schedule and pay for treatment. They will continue returning to your office for routine preventive care, when they take ownership of their disease.

Do you want more training to boost your patient care? What is your case acceptance? The standard is 85% of your patients scheduling for treatment after you have presented a plan for them. If you are not aware of your case acceptance percentage and/or if you want to see this percentage increase schedule a no-cost Case Acceptance Profit Session with Debbie HERE. You can also schedule 30 minutes by emailing or calling our office: Email: admin@dentalpracticesolutions.com or call: 949-351-8741.

 

Do you want more training for your office? Plan to join us in Portland Oregon on September 21st for a live CE Event called: Dentistry: Get a Grip on Your Practice and Grow Your Business

Click here for more information about this all- day live event.

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

ABOUT THE AUTHOR

 

 

 

 

 

 

 

Debbie Seidel-Bittke, RDH, BS is a dental consultant, coach, speaker and author. She is also CEO of Dental Practice Solutions. Debbie is a world-class leader in creating profitable hygiene departments. She is well-known as a former clinical assistant professor at USC in Los Angeles and a former hygiene department program director. Dentistry Today recognizes Debbie as a Leader in Dental Consulting. She can be reached at (888) 816-1511. Send an e-mail to info@dentalpracticesolutions.com or go to her website: https://dentalpracticesolutions.com.

TIME IS RUNNING OUT!

 

 

Do you feel like your dental practice runs your life? Do you wish that you did not have to concern yourself with running the business of dentistry? Do you want to not worry about the marketing, deal with payroll, worry about open holes in your schedule and a bank account that does not grow?

I feel your pain and I have created an all-day live CE Event in Portland, Oregon. Plan to join Debbie Seidel-Bittke, RDH, BS, CEO of Dental Practice Solutions, along with Doug Fettig of Aldrich Advisors.

We have planned a life-changing event so you don’t need to worry about your dental business but you can focus on your clinical dentistry.

Plan to bring your team so they can learn and begin implementing what they learn. This will leave you feeling like you have a new lease on life!

You get 6 AGD Credits, breakfast, lunch, snacks, coffee, tea, soft-drinks plus we will give away prizes all throughout the day: valued at $50-$1,500. You will walk away with your customized blueprint.

More information and Register Now. Early-bird Pricing Expires August 21, 2018.

Posted in Blog

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