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For the last 14 months I have had the great pleasure to work with the team at Evolve Dental healing; the office of Dr. Rachel Hall.
Dr. Rachel Hall hired Dental Practice Solutions to create systems for her hygiene department.
We had a few hurdles in the beginning because in order to soar, it is important to have the right team players on board if you aspire to become one of the top emergency dentist in Perth. It took a lot of time to find the right fit to lead the hygiene department at Evolve Dental Healing.
They say “Timing is everything” and finally one month ago a new graduate applied for the position and the rest is history!
Starting 2017, Dr. Rachel decided to “Go Big!” The downside, so “I” thought, (lol) was that her year did not begin until January 11th. Dr. Rachel took an extended holiday. One would think that it is not good to begin the year in their business a week into a new year.
But……………not Dr. Rachel! Remember, I mentioned her goal for 2017, was to “Go Big!” This is exactly what happened once the year at Evolve Dental Healing began on January 11, 2017. Doesn’t matter that the office lost about 8 days in January 2017.
Let me share with you how they have mastered their success game plan. You can learn from this situation and master your own success game plan.
Here are a few steps to include in your success game plan:
The Number 1 Fact here is: MINDSET.
Dr. Rachel put her mind in success mode.
Number 2: She created a 90 Day Success Game Plan.
Let me explain that we outlined 6 goals for the practice to achieve and not only doctor but with her team by her side they accomplished these goals in 45 days NOT 90!
Number 3. Team Work
Number 4. Collaboration
You must collaborate with colleagues, study clubs and experts. AKA: A Dental Practice Management Consultant.
Two weeks ago I spent three days with the team continuing with their success plan. On day three I not only worked with the entire team to commit to the next level but in the afternoon I had time to work hands-on with the new graduate-hygienist.
Working hands-on with Elise, the new grad hygienist, proved extremely helpful to her and the future success of the practice.
The diagram below shows you were they are as of April 1, 2017.
I just spoke to Elise and the front office team before writing this. I was told that they had to add two extra days of hygiene this month because Elise and doctor are diagnosing a lot of perio therapy. I was told that 100% of the patients in the last two weeks have accepted treatment for perio therapy.
Below is a chart showing you where they were in 2016 and where they are as of April 1, 2017.
| Areas of Improvement | Beginning of Consultation Process: 2016 | April 1, 2017 |
| Perio Percentage | 8% | 50% |
| Days of hygiene | 4/week | Added 2 days/month |
| Hygiene Openings | 2 daily | April 2017 No Openings |
| New Patients | Average 17 | Average 27 |
| Office Production | Average $93,870 | Average $125,252 |
I feel blessed to work with this awesome team! I feel honored to do the kind of work I get to do in fact, because I love what I do so much, it is not a J O B but such a pleasure! It’s truly a pleasure to do what I get to do! And…I never have to work a day in my life because I enjoy this so much.
Do you have a success game plan? Do You?!
Contact our office to schedule a time to discuss your dental success game plan: mail://vanessa@dentalpracticesolutions.com or call: 949-351-8741.
Debbie Seidel-Bittke, RDH, BS One of Dentistry Today’s Top Consultants
ABOUT DEBBIE
Debbie Seidel-Bittke, RDH, BS is a dental consultant, coach, speaker and author. She is also CEO of Dental Hygiene Solutions, powered by Dental Practice Solutions. Debbie is a world-class leader in creating profitable hygiene departments. She is well-known as a former clinical assistant professor at USC in Los Angeles and a former hygiene department program director. Dentistry Today recognizes Debbie as a Leader in Dental Consulting. She can be reached at (888) 816-1511. Send an e-mail to info@dentalpracticesolutions.com or go to her website: https://www.dentalpracticesolutions.com
Check out the Free 3-Part Hygiene Department Training: http://www.dentalhygiene.solutions