December 10, 2014
Recently, in a dental hygiene Facebook group a question was asked: “Does your hygiene department have a system for treating periodontal patients?” Most people responded with a post that said “YES” and the woman who started this topic of conversation asked what their system included. At this point no one responded. They all said “Yes” Read More
Recently, in a dental hygiene Facebook group a question was asked: “Does your hygiene department have a system for treating periodontal patients?” Most people responded with a post that said “YES” and the woman who started this topic of conversation asked what their system included. At this point no one responded. They all said “Yes” Read More
December 4, 2014
Each person on your team plays an integral part for why patients will say “YES!” schedule and pay for treatment in your dental office. When the entire team can elegantly communicate with patients about necessary treatment, and the value it will add to their life, it now becomes much easier for patients to say “YES” Read More
Each person on your team plays an integral part for why patients will say “YES!” schedule and pay for treatment in your dental office. When the entire team can elegantly communicate with patients about necessary treatment, and the value it will add to their life, it now becomes much easier for patients to say “YES” Read More
November 12, 2014
As a Dental Practice Management Consultant, I spend my days in dental offices and when I am speaking with dental offices on our follow up calls, I can hear their phones ringing and ringing. I can tell you that their phones are ringing with patients calling to schedule an appointment. The client offices that I Read More
As a Dental Practice Management Consultant, I spend my days in dental offices and when I am speaking with dental offices on our follow up calls, I can hear their phones ringing and ringing. I can tell you that their phones are ringing with patients calling to schedule an appointment. The client offices that I Read More
October 30, 2014
As a dental practice management consultant and an expert advisor for Trojan Professional Services, I am frequently asked questions about the dental hygiene appointment. One fact that will remain the same is the patient chart notes. Why is documentation so important for the dentist and anyone writing patient notes? Profits are important and patients do not Read More
October 13, 2014
Dental Hygiene appointment cancellations are an epidemic globally for dental offices around the world. We can hang our hats on any number of reasons and say “it’s just the economy,” but that doesn’t solve the problem. We can examine our methods and technologies regarding how we reach patients with our confirmation systems — postcards, e-mails, Read More
Dental Hygiene appointment cancellations are an epidemic globally for dental offices around the world. We can hang our hats on any number of reasons and say “it’s just the economy,” but that doesn’t solve the problem. We can examine our methods and technologies regarding how we reach patients with our confirmation systems — postcards, e-mails, Read More
October 8, 2014
Many of the dentists I speak to when asked “How are you doing?” They tell me: “My dental practice is doing fine!” Did you ever hear of this acronym WNL? You may have heard a hygienist call this out while probing a patient. What does WNL mean to you? To me it means “We Never Read More