While increasing case acceptance and attracting new patients are essential for practice growth, there’s no better strategy to scale your practice than improving patient retention.
Patient retention is one of the most important aspects of running a dental practice. Let’s face it: People don’t enjoy going to the dentist, which is why more important than not, patients conjure up a myriad of excuses for why they can’t show up to their dental appointments. But by missing dental appointments and neglecting dental preventive and restorative care, patients are negatively impacting, not only your practice — but also their own health.
The ultimate challenge as a dental professional is to help your patient understand the value of their appointment and what it could mean for their dental health and overall health.
Listen to this podcast and adopt a few tactics to BOOST patient retention and provide a better overall patient experience. This is what we discuss in the Raving Fans Podcast!
Debbie Seidel-Bittke, RDH, BS, is a practicing dental hygienist and founder of dental practice solutions.
Click the link below to hear Dr. Len Tau and Debbie discuss how to get new patients in your door, as well as how to reactivate overdue hygiene patients. Debbie will also share her top five patient retention strategies to BOOST your practice growth.
When you listen, you will also learn how to reduce those last-minute appointment changes in your daily schedule and a few tips to improve your current patient experience so patients “want” to return to your dental office.
- INTRO (00:00)
- WHY THERE’S CURRENTLY A SHORTAGE OF DENTAL HYGIENISTS (02:41)
- HOW TO PREVENT PATIENTS FROM CANCELING THEIR APPOINTMENTS (05:59)
- THE IMPORTANCE OF DEVELOPING AN APPOINTMENT PROCEDURE (14:21)
- COST-EFFECTIVE STRATEGIES FOR NEW PATIENT GROWTH (18:31)
- HOW TO REDUCE LAST APPOINTMENT MINUTE CHANGES (22:38)
- TIPS ON GETTING PATIENTS TO ATTEND THEIR REVALUATION VISITS (25:05)
- LIGHTNING ROUND QUESTIONS (39:03)
Tune in HERE to listen now!
Check out the information to keep patients on your schedule and our biggest growth strategy called Lifetime Whitening. All the web portal information is no cost when you use our Celebrity Smiles Teeth Whitening System. Learn more here.