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to Dental Practice Solutions

Welcome to dentistry’s largest dental hygiene practice management resource center! We are the leading dental hygiene consultant/coaching business.

We will increase your TOTAL dental practice profitability without working more hours or days each year.

- Debbie Seidel-Bittke, RDH, BS, Speaker, Author. Dental Hygiene Coach & Consultant

Dental Practice Solutions - Debbie Bittke

Dental Marketing: Life in the Dental Jungle

By: Debbie Seidel-Bittke, RDH, BS

December 9, 2016

Life in the Dental Jungle

Life in the Dental Jungle

The Dental Jungle and Web Centric Dental Marketing Focus

The dental jungle has 101 stories; this is one of them. We follow Dr. Alex Middleton, the Guide, as he gives sage advice to his dentist friend, Dr. Jack Mudd.*

Not all dentists understand marketing after all; they went to school to learn clinical skills not marketing strategies.

Life in the Dental Jungle

We all see what comes in the mail each week. What you may think is that the so-called “Junk mail” is marketing. You may think this is the sum total of what marketing is all about.

Jack did not seem to do much dental marketing and asked a question that showed his frame of mind, “What good does marketing your dental practice do when all you see are $29 exams and $600 crowns in the mailers sent? No dentist can make a profit on these kinds of fees.”

Alex explained the role of a loss leader, a call to action and an irresistible offer to Jack. Alex helped Jack get a view of the true marketing picture. Kind of like looking at it from 50 feet in the sky.

WEB CENTRIC MARKETING: MOBILE RESPONSIVE REQUIRED

Many, many years ago, all roads, at one time, led to Rome. Today, all roads, blogs, tweets, social media posts and shares must lead to your website. Web Centric marketing means that the practices’ website is the center of all your marketing efforts.  All marketing needs to be directed to your website. This is your marketing hub; the center of all that is important about the practice.

Three key ingredients need to be included in your web centric marketing action plan:

  1. Website mobile responsive
  2. An irresistible offer
  3. A strong call to action

It’s imperative that you know where your ideal patients hang-out, what activities they participate in, etc. To create successful marketing efforts, you want to know what type of activities your future and current patients participate in, what churches they attend, what schools their children attend and even what magazines/newspapers they read.

Mobile responsive and mobile capability is 100% necessary. The practice that does not plan for mobile responsivness will lose market share over time to those that do. Most people in today’s world search the internet on their mobile phone, iPad or mobile device. If your website is not mobile responsive it is likely that these people will never see your website.

To move people from spectator to customer there needs to be a strong reason for them to make a choice; make a decision. Give people your best offer and they will respond. What do you find irresistible? Chances are others will feel the same way. When they do feel good about your irresistible offer they will buy.

Everyone likes a deal—so get good at closing deals. But beware, not all deals need to involve a huge discount. Adding value often trumps discounts. Many people want access to a limited supply of their doctor’s time. Many value the VIP status that comes with being an insider. How can you create added value without devaluing your services and decreasing your profitability?

To cut the fee or not… Now, that is the question! Do your research and see how much more you will grow if you have a marketing action plan that includes some fee discounts for specific purposes. Those purposes could be filling hard-to-fill appointment slots, attracting new patients, reactivating patients who have not been in for the last eighteen months or filling in an empty schedule today. Another opportunity is when you have a new associate and need to fill their schedule.

Have you re-evaluated your practice’s website lately? Does it clearly illustrate the added value you bring to patients? Does is display your irresistible offer boldy? Does your website draw new patients in? Do current patients visit your website to see what new things are going on in the life of your practice from which they can benefit? Perhaps it’s time to “put fresh eyes” on your website.

*Excerpt from The $10,000 A Day Dentist Author: Dr Bill Williams Director of the 5M Mastermind

Dr Williams and Debbie Seidel-Bittke, RDH, BS invite you to discover more:

Remember to register now for their next webinar:

Better Your Best Year Ever In 2017: The January Leap Frog Strategy

Monday December 11, 2016 @ 5:30PM Pacific

Register by Clicking this Link: http://bit.ly/DentalBestYr2017

To Download and Listen to our Previous Webinar Series

Please click this link to download: http://bit.ly/500KWEBINARSERIESNOV2016

Dental Continuing Education

Dental Conference: January 2017, 6 CEU’s + More.

JOIN ONE OF OUR ANNUAL CE (6 CE CREDITS) PLANNING SESSSIONS

2017 Jumpstart: Dental Hygiene Success by the Numbers

Registration Includes: Continental Breakfast, Buffet Lunch and Reception

Early-Bird Prices Expire on December 16, 2016

REGISTER HERE

One of Dentistry Today's top dental consultants

Debbie Seidel- Bittke, RDH, BS Dental Hygiene Consultant

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Debbie Seidel-Bittke, RDH, BS is a dental consultant, coach, speaker and author. She is also CEO of Dental Hygiene Solutions, powered by Dental Practice Solutions. Debbie is a world-class leader in creating profitable hygiene departments. She is a well-known as a former clinical assistant professor at USC in Los Angeles and a former hygiene department program director. Dentistry Today recognizes Debbie as a Leader in Dental Consulting. She can be reached at (888) 816-1511. Send an e-mail to info@dentalpracticesolutions.com or go to her website: http://www.dentalpracticesolutions.com

Check out the Free 3-Part Hygiene Department Training: http://www.dentalhygiene.solutions

 

Expand Your Dental Practice Services. Expand Your Business.

By: Debbie Seidel-Bittke, RDH, BS

December 7, 2016

lady-in-open-arms-orange-sweater

AS YOU KNOW, patients don’t just visit their dentist for bi-annual hygiene appointments and to get the occasional cavity filled.

 

There are a host of services available to promote great oral health and create beautiful smiles.

 

Is It Time To Expand Your Dental Practice Services?

Expanding the services you offer can be a great way to improve value for your current patients and pique the interest of prospective patients as well. Have you considered expanding the services in your dental practice?

Expand your dental practice services and you will expand your business

Here are a few things to consider:

  1. Offer all new patients tooth whitening. 70% of patients when asked what they want to improve about their smile answered “whiter teeth!”
  2. Offer intra-oral photos for all new patients and patients who have oral conditions that requirea  treatment plan
  3. Offer your patients “Lifetime Smiles” which is the #1 system used to not only grow your new patient #’s but will help to greatly reduce your last minute appointment changes and no-shows

The above suggestions will not only enhance the value of your services but it will “WOW” your patients who in return tell all their friends and family about your dental practice.

There is a New Year around the corner. 2017 brings great hope for our economy and that means more patients asking for your services.

  • How do you share with your patients the great services you provide?
  • What new services will you provide in 2017
  • Ex: be sure to look at the new CDT Insurance codes. For example the new Gingivitis Code. See our previous video/blog series

We’re Here For Your At Every Stage Of Your Business

No pun intended but………It’s never wise to bite off more than you can chew. Its important to understand that strategically expanding your services can yield huge dividends—for your patients and your business. If you have any questions about expanding the services your practice offers, let us know! We can guide you through all of your options and help you select the best solutions for your unique needs.

We’re grateful for our clients!

What is Your PLAN FOR SUCCESS IN 2017? Be sure to Join us and Your Colleagues for an All-Day Live Event January 6 or 13, 2017:

6 CE CREDITS, FOOD, PRIZES $50 and MORE Plus RECEPTION END OF DAY.

Dental Continuing Education

Dental Conference: January 2017, 6 CEU’s + More.

REGISTER HERE Early Bird Pricing Expires December 16, 2016 and Group of 6 or more save even more!

When you attend:

We are going to sit down together and create your success blueprint and then your roadmap so that you are prepared to take any loop de loops and pin curves in stride. There is an unknown economy and I will be sharing ways to:

1. Grow Your New Patient #’s

2. Bring back overdue patients on your schedule and then

3. Learn important things you can do to keep them returning to your office

There is so much more to tell you so head over to our event page: REGISTER HERE

One of Dentistry Today's top dental consultants

Debbie Seidel- Bittke, RDH, BS Dental Hygiene Consultant

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Debbie Seidel-Bittke, RDH, BS is a dental consultant, coach, speaker and author. She is also CEO of Dental Hygiene Solutions, powered by Dental Practice Solutions. Debbie is a world-class leader in creating profitable hygiene departments. She is a well-known as a former clinical assistant professor at USC in Los Angeles and a former hygiene department program director. Dentistry Today recognizes Debbie as a Leader in Dental Consulting. She can be reached at (888) 816-1511. Send an e-mail to info@dentalpracticesolutions.com (copy and paste in your email) or go to her website: http://www.dentalpracticesolutions.com

 

Gingivitis Code 2017

By: Debbie Seidel-Bittke, RDH, BS

November 28, 2016

 

The New Gingivitis Code 2017

The New Gingivitis Code 2017

This month I have written a series about the New Gingivitis Code 2017.

This is music to the dental professional’s ears because daily we see patients who need more than just a prophylaxis.

Many dental hygienists heard grief from patients who needed to return for a second prophy before their normal six-month routine hygiene appointment. These patients were possibly concerned because their insurance would not pay for a second prophy prior to six-months. There are many hygienists who admit to just scheduling their overdue “Gingivitis” patient for a six-month appointment rather than concern patients with an additional payment and one that “God forbid,” their insurance would not pay for!

Now we have a new CDT Code that we can use to bill and hopefully, receive reimbursement for this procedure.

This code is very important for hygienists to understand.

What Hygienists Need to Understand About the New Gingivitis Code 2017:

This code is dependent upon 2 factors:

  1. Diagnosis

This means that the patient has a diagnosis that is “gingivitis” and not periodontitis.

This code is based on bone height or loss of: Gingivitis or Periodontitis.

Hygienists must measure the bone height. If your patient is healthy you will measure approximately 1.5-2mms when you measure from the alveolar crest to the CEJ.

You cannot render treatment unless you have a diagnosis.

  1. Documentation

It is imperative that you document all of your findings (include your diagnosis) and this needs to be completed while your patient is in your office; not after they leave; later that day or later that week (Sorry! I see this happening too often when I am in dental offices).

This code is CDT Code D4346 and you can begin using this for the indications listed above.

I believe this will breathe fresh air into the treatment rooms of dental hygienists!

What Will Hygienists Do Differently?

First of all, for clinicians who have been concerned about payment for their patients and for those clinicians who are worn out from patients complaining “But My Insurance Won’t Pay For That!!” you have a great answer.

First of all, I hope that before any clinician picks up a curet they pick up a probe to discover what the patients’ oral condition is.

  • Does your patient have BOP?
  • Does your patient have an excessive amount of calculus (Sub and supra)?
  • Does your patient use tobacco and require more than just a routine prophylaxis?
  • Does your patient have systemic conditions that require more than a prophylaxis?

Next is to communicate with your patient: knee-to-knee and eye-to-eye before you pick up your curet to let them know what you “see” in their mouth:

  • Does everything look healthy? Can you congratulate your patient on their great homecare?
  • Is there active disease? And if there is active disease how can you show your patient what is going on in their mouth? (i.e. radiographs, pictures, intraoral photos, even a mirror, etc.)

Key here is to show your patient and talk about what is going on in their mouth before you begin your treatment- your hygiene service.

Now, you can share that you have a new insurance code and your office will bill for this service. Your office will do their very best to get reimbursement for the patients service today.

Let your patients know that insurance is a benefit, just like their vacation pay and 401k are benefits however, these benefits don’t cover 100% of the vacation or pay for their retirement when they do draw from their 401k one day in the future. No, dental insurance is another benefit and will pay only a certain amount. Tell your patients that you are doing your very best to take pictures and write copious notes to share with their insurance company so they will receive as much reimbursement as possible.

AND…. This appointment to treat the gingivitis is a great opportunity to show your patient how much you care because as dental professionals we are in the business of helping our patients live a healthier and longer life.

At today’s appointment to treat that gingivitis, you can now take extra time to share the good  news that with routine hygiene appointments and by returning in the next 1-4 weeks for a routine prophylaxis appointment, they have a much better chance to live a longer and healthier life.

Patients have no idea how good a clinician you are but they do know how you made them feel!

When you take the time to make your patients feel like they are very important and that you want to help them look and feel better, these patients will be your raving fans. These are the patients who continue returning to your office indefinitely. These are your patients who tell all their friends and family members how great you are!

Are you as excited about the new CDT Code as I am?

Please comment below and also be sure to subscribe to our YOUTUBE Channel when you watch the video message about the new CDT Code:

New CDT Code 2017:  Gingivitis Code

New CDT Code 2017:
Gingivitis Code

CLICK HERE TO WATCH THE CDT CODE VIDEO MESSAGE

What is Your PLAN FOR SUCCESS IN 2017? Be sure to Join us and Your Colleagues for an All-Day Live Event January 6 or 13, 2017:

6 CE CREDITS, FOOD, PRIZES $50 and MORE Plus RECEPTION END OF DAY.

Dental Continuing Education

Dental Conference: January 2017, 6 CEU’s + More.

REGISTER HERE Early Bird Pricing Expires December 5, 2016 and Group of 6 or more save even more!

When you attend:

We are going to sit down together and create your success blueprint and then your roadmap so that you are prepared to take any loop de loops and pin curves in stride. There is an unknown economy and I will be sharing ways to grow your nP #

How to get more patients to accept your care

How to get patients back on your schedule and then the 2 important things you can do to keep them returning to your office. There is so much more to tell you so head over to our event page:

One of Dentistry Today's top dental consultants

Debbie Seidel- Bittke, RDH, BS Dental Hygiene Consultant

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Debbie Seidel-Bittke, RDH, BS is a dental consultant, coach, speaker and author. She is also CEO of Dental Hygiene Solutions, powered by Dental Practice Solutions. Debbie is a world-class leader in creating profitable hygiene departments. She is a well-known as a former clinical assistant professor at USC in Los Angeles and a former hygiene department program director. Dentistry Today recognizes Debbie as a Leader in Dental Consulting. She can be reached at (888) 816-1511. Send an e-mail to info@dentalpracticesolutions.com or go to her website: http://www.dentalpracticesolutions.com

New Gingivitis Code in 2017

By: Debbie Seidel-Bittke, RDH, BS

November 8, 2016

use-video-gingivitis

CLICK THIS LINK TO VIEW VIDEO

Today I will address the new gingivitis code and what it means for dental professionals and our patients.

Each week in November I will write about one area of this new Gingivitis Code i 2017.

Be sure to subscribe to our BLOG and YOUTUBE channel so you are notified when the new information is available.
This week I want to share the reason WHY this new scaling code was added to the CDT codes.

Our Current CDT codes only allow for documentation of procedures for patients with a healthy periodontium, AND – OR – patients with periodontal disease that has accompanying loss of attachment.

THE CDT D1110 CODE is primarily a preventive procedure and we have used this code for various types of patients especially when we “thought” they did not want to pay for (Or their insurance may not pay for) the necessary periodontal therapy and at times this meant alternating between a periodontal  maintenance appointment and a prophylaxis appointment.
For many years now Dental Insurance CDT Codes D4341 and D4342 are therapeutic procedures, and are indicated for patients who require scaling and
root planing due to bone loss and subsequent loss of attachment. Instrumentation of the exposed root surface to remove deposits is
an integral part of this procedure.

What we have been missing here is a CDT Code to report therapeutic treatment of patients with generalized moderate to severe gingival inflammation, with or without pseudo-pockets ——–but exhibiting no bone loss AND this is the gap filled by our new code which is
D4346.

Questions you are probably asking so let me provide a few answers in today’s video and blog:

 You may wonder…..

  • What does this code mean for our practice and our pts?
  • Can the new code D4346 procedure be appropriate to use for a “more difficult prophy pt?”
  • Can we use this new code when more time than usual is required to remove plaque, calculus and excessive staining from the tooth structures in order to control local irritational factors?
  • What if a patient is overdue for a hygiene apt and we need more time?

Answer:

The most direct answer to these questions is “No.”

The new D4346 code is used only when there is generalized moderate or severe gingival inflammation in the absence of attachment loss. In other words, the procedure is based on the diagnosis rather than intensity of treatment required.

Key Words

  • Attachment loss

This new CDT definition for gingivitis is intended for patients who exhibit moderate or severe gingival inflammation in the absence of attachment loss.

  • Diagnosis

The new gingivitis code is provided when there is a diagnosis made. This code is not intended for patients who have a more difficult prophy appointment or a patient who is healthy but slightly  overdue for a hygiene appointment.

Be sure to subscribe to the blog and our youtube channel for future updates on this topic.

Do you want to have a “Team Driven” Practice? Be sure to register for our Live All-Day Events Beginning in January 2017:

hygiene-dept-success-by-the-numbers

REGISTER HERE Early-Bird Pricing Expires December 5, 2016 and Group of 6 or more save even more!

Dental Hygiene Consultant

Dental Hygiene Consultant

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Debbie Seidel-Bittke, RDH, BS is a dental consultant, coach, speaker and author. She is also CEO of Dental Hygiene Solutions, powered by Dental Practice Solutions. Debbie is a world-class leader in creating profitable hygiene departments. She is a well-known as a former clinical assistant professor at USC in Los Angeles and a former hygiene department program director. Dentistry Today recognizes Debbie as a Leader in Dental Consulting. She can be reached at (888) 816-1511. Send an e-mail to info@dentalpracticesolutions.com or go to her website: http://www.dentalpracticesolutions.com

Check out the Free 3-Part Hygiene Department Training: http://www.dentalhygiene.solutions

 

 

What Can We Learn From the ADA 2016?

By: Debbie Seidel-Bittke, RDH, BS

October 27, 2016

#adadenver2016

 CLICK TO VIEW VIDEO

Last week was the American Dental Association Annual Session and prior to the meeting the Academy of Dental Management Consultants met.

One of our 1st keynote speakers was a lady named Laurie Guest. We discovered that she secret shopped many of the dental consultants businesses.

What can we learn from the ADA 2016?

There is one thing that our team at Dental Practice Solutions learned from our secret shopper experience:

  • Quickly find a common thread with the person calling your office
  • Find a way to make the caller feel comfortable
  • Have a good connection with your caller – quickly
  • Quickly express empathy when a caller expresses a challenge or pain

These calls to your office are are crucial for patients deciding to schedule a new patient appointment, it’s the reason they will return to your dental office and indefinitely.

Dental Hygiene Consultant

Dental Hygiene Consultant

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Debbie Seidel is founder of Dental Hygiene Solutions, Powered by Dental Practice Solutions.

DENTISTRY TODAY considers her a top dental consultant for the past 16 yrs.

The focus of Dental Hygiene Solutions is to create healthier, longer lives for our patients while supporting dental practices to tap into their hygiene department profit potential.

Debbie is also a former clinical assistant professor for the dental hygiene program at USC in Los Angeles.

In 2007 she wrote the accreditation, the curriculum, hire the teachers and oversaw the build out- managing a 2 Million Dollar Budget for a dental hygiene program in Portland, Oregon.

Debbie is passionate about supporting dental teams to provide a profitable, patient-centered dental practice through improving systems and efficiencies in the dental hygiene department.

Check out the Free 3-Part Hygiene Department Training: http://www.dentalhygiene.solutions

The Dental Jungle: What You Need to Know to Create Dental Practice Profitability

By: Debbie Seidel-Bittke, RDH, BS

October 17, 2016

In the dental jungle there are 101 stories; this is one of them. Inside the dental jungle is where you will create dental practice profitability.

We follow Dr. Alex Middleton, the Guide, as he gives sage advice to his dentist friend, Dr. Edward Boyle.*

Alex sat with Dr. Edward Boyle in Java House in Nairobi, Kenya. They had just landed at Kenyatta airport the night before, stayed overnight at the Methodist Guest House in the posh Lavington district, and were awaiting the arrival of other mission team members from the US on British Air. They began to talk dentistry, what it was like back home and pretty soon the question that always came up was asked, “How do you do what you do so consistently? How do you achieve such high production numbers day in and day out?”  Alex answered by asking Dr. Boyle, “Why do you want to know? Why is it important to you to be more productive?” Then Alex asked the main question to Edward, “What is success to you?”

As they talked, the focus began to revolve around having time to do everything Edward wanted to do in life. His interests were many; his passion was great for serving others and being mission-minded topped the list. To that Alex asked, “Ed, how much free time is enough?” If you want a fulfilled life, you need to carve out a schedule that allows you to be fulfilled in each area of your life and if you need more time to do what is your passion; you need to find a way to support your “free time activities” with your “productive time activities.” Alex felt that Edward’s main need was to solve the engineering issues of being productive as a dentist so that he could also be productive in the social and spiritual arena. With this in mind, Alex began to develop a prescription for success for Dr. Boyle. This is the first prescription.

FACILITY:  THE TOUR – THE NPE

“What can I do to get to the next level?” Edward asked Alex. As they talked, Alex the Guide shared from the heart. He knew that to be successful, a dentist and team members have to connect with his or her patients on the first visit more than anything else. It sets the stage for all else to come in their business relationship.

“Borrowing” from Shakespeare, Alex explained that if life is but a play and we are all actors, then one of the most important plays is your New Patient Experience (NPE).  Yes, we look at the NPE as a play with a script, with actors coming on stage at their proper time, on cue at the right moment.  The end result of the NPE and the New Patient Tours through the office is a definitive result.

The tour of your office by your New Patient Coordinator establishes that you are unique.  Your expertise is showcased by demonstrated social proof on the walls.  Rapport is established and the goal of the tour is listening and understanding what drives and motivates the individual patient

The NPE has five parts:  1) The greeting; 2) the tour; 3) the interview; 4) the examination; and 5) the release.  Just like in Big Game fishing, you want the new patient to be let go from the practice unharmed, able to return again for their next visit.

Structure your NPE as if it were a play and expect to get rave reviews at the end. Your intent should be to deliver a Tony Award-winning performance with your team each and every day for each and every new patient you receive thereby establishing bonds of trust and rapport with the new patient.

With Alex’s description of the New Patient Experience, Edward saw that he could grow his practice to the next level by engaging his own patients in a more personal and in-depth manner. Alex was right that this would make it easier to treat patients when their wishes were more completely understood. Dr Boyle appreciated fully, “It’s not about me; it’s all about them.”

*Excerpt from The $10,000 A Day Dentist
Guest Author:  Dr Bill Williams

Dr Williams and Debbie Seidel-Bittke, RDH, BS invite you to discover more:

Remember to register now for each of their next three online events

  1. Join us as we dig deeper into preparing for 2017: How to Create the $10,000 Day .
    Register for this Webinar on Oct 27th 8:30 p.m. Eastern By Clicking Here
  2. Then to register for our Best Marketing for 2017 Teleseminar #1 on Nov 1st 8:30 p.m. Eastern   COMING SOON!
  3. Finally Register for our Survival Tactics Teleseminar #2 on Nov 16th 8:30 p.m. Eastern  COMING SOON!

Want to be sure you don’t miss any of the above? Call or Email Vanessa: 949-351-8741 or email: vanessa@dentalpracticesolutions.com

5M Mastermind NOW Includes Team Training (Implementation and Accountability)
For more information on the 2017 5M Mastermind go to SolsticeDentalAdvisors.com/2017

Dental Hygiene Consultant

Dental Hygiene Consultant

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Debbie Seidel is founder of Dental Hygiene Solutions, Powered by Dental Practice Solutions.

DENTISTRY TODAY considers her a top dental consultant for the past 16 yrs.

The focus of Dental Hygiene Solutions is to create healthier, longer lives for our patients while supporting dental practices to tap into their hygiene department profit potential.

Debbie is also a former clinical assistant professor for the dental hygiene program at USC in Los Angeles.

In 2007 she wrote the accreditation, the curriculum, hire the teachers and oversaw the build out- managing a 2 Million Dollar Budget for a dental hygiene program in Portland, Oregon.

Debbie is passionate about supporting dental teams to provide a profitable, patient-centered dental practice through improving systems and efficiencies in the dental hygiene department.

Check out the Free 3-Part Hygiene Department Training: http://www.dentalhygiene.solutions

Dental Hygiene Consultant Supports Growth

By: Debbie Seidel-Bittke, RDH, BS

October 6, 2016

                                                      CLICK TO WATCH VIDEO ABOUT THE BLOG

October is a time of change. We not only have leaves that change but it marks the end-of-the-year and an important time for dental practices to communicate with their patients who are overdue for a hygiene visit or have outstanding treatment. It’s a great time to think about your marketing plan and dental practice growth.

It marks a time for holidays and during October we have witches and brooms because in the United States Halloween is experienced like a major holiday .

Along with Witches and booms come lots of candy. And with candy comes sugar and sugar is a major cause of tooth decay. So what can we do to let the kids enjoy Halloween but make a fun event for families and their children to come by and drop off their Halloween Candy.

October is National Dental Hygiene Month and what a better opportunity to promote  caries prevention by hosting a “Halloween Candy Buy Back Party” at your office!

As a dental hygiene consultant and someone who supports your dental practice growth, I believe October is the perfect time of year  to invite patients, friends and the community, to your office for an special party. End of the year;  November is a great time to invite children to come by and  drop off their Halloween candy. In return for the kids dropping off their candy they get money and a valuable prize in return.

PUT A HALT TO CHILDHOOD TOOTH DECAY

Did you know that tooth pain is the #1 reason children miss school? Here is a plan to put a halt to the tooth decay.  This is plan is called the Halloween Candy Buyback program and I am going to suggest a little twist to what you may know about this Halloween Candy Buy back event.

I want to suggest that you invite the trick or treaters to come by your office after they have collected all their candy. It can be a week night or a Saturday, for a few hours, that you invite the neighborhood kids to come by, swap those sweets for cash and prizes. You weigh their candy on a scale and in return you give them; let’s say for example, $1 for every pound of candy.

Here’s a little twist I want to include and this is where you will exchange the candy collected for fruits and vegetables and donate to a shelter in your area.

During the month of October you want to let all your patients know about the candy drop off; The Halloween Candy Buy Back Party. Invite your patients and the community to come by your office on a speicfic day for about  three or four hours for example, every hour you give away prizes.

PRIZES IN RETURN FOR CANDY

Did you know that tooth pain is the #1 reason children miss school? Here is a plan to put a halt to the tooth decay.  This is plan is called the Halloween Candy Buyback program and I am going to suggest a little twist to what you may know about this Halloween Candy Buy back event.

I want to suggest that you invite the trick or treaters to come by your office after they have collected all their candy. It can be a week night or a Saturday, for a few hours, that you invite the neighborhood kids to come by swap those sweets for cash and prizes. You weigh their candy on a scale and in return you give them; let’s say for example, $1 for every pound of candy.

Here’s a little twist I want to include and this is where you will exchange the candy collected for fruits and vegetables and donate to a shelter in your area.

During the month of October you want to let all your patients know about the candy drop off; The Halloween Candy Buy Back Party. Invite your patients and the community to come by your office on a specific day for about three or four hours for example, and every hour you give away prizes.

PLAN THE DENTAL PRACTICE OPEN HOUSE AS A TEAM

Meet with your team and decide what you can give away besides just the money in exchange for the candy. Maybe for all new patient appointments, scheduled with doctor exam, radiographs and at least a prophylaxis appointment, you give these new patients free tray whitening. Maybe you will give away a power toothbrush. Be creative, make it fun and think outside the box on this one.

So here’s the thing………you swap out the candy which causes tooth decay……and in return you can donate to a shelter or good cause and if you wish you can donate to the troops overseas. It’s up to you, what you decide to do with all that candy that’s left in your office.

I can assure you that if no one else is doing this in your community, when the 5:00 news catches on to what you are doing and when this hits your local community newspaper, and other community websites, this experience will be the talk of your town!

What’s In This for You?

What’s in this for you and your dental practice?

I can tell you that our clients who have been doing this over the years always get many overdue patients back on the schedule and they always have new patient appointments scheduled during the event. And besides creating a stronger brand for your dental practice in the community, you are helping to lower the incidence of tooth decay.

BTW: Is your office planning a Halloween Candy Buy Back Party? We love to share your photos in our weekly newsletter so please take some pictures of your party and send them to us so we can share with the dental world! Email us.

Hope to see you on the other side here. We look forward to sharing your Halloween Candy Buy Back story in November. If you are reading this because you saw it on our YouTube channel please hit the subscribe button so you don’t miss any of our weekly training and informative videos. See you next week!

Dental Hygiene Consultant

Dental Hygiene Consultant

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Debbie Seidel is founder of Dental Hygiene Solutions, Powered by Dental Practice Solutions.

DENTISTRY TODAY considers her a top dental consultant for the past 16 yrs.

The focus of Dental Hygiene Solutions is to create healthier, longer lives for our patients while supporting dental practices to tap into their hygiene department profit potential.

Debbie is also a former clinical assistant professor for the dental hygiene program at USC in Los Angeles.

In 2007 she wrote the accreditation, the curriculum, hire the teachers and oversaw the build out- managing a 2 Million Dollar Budget for a dental hygiene program in Portland, Oregon.

Debbie is passionate about supporting dental teams to provide a profitable, patient-centered dental practice through improving systems and efficiencies in the dental hygiene department.

Check out the Free 3-Part Hygiene Department Training: http://www.dentalhygiene.solutions

Dental Practice Management Consultant Leads You Down a Road Less Traveled

By: Debbie Seidel-Bittke, RDH, BS

October 4, 2016

Dental Consultant Goes Down the Road Less Traveled With ClientsMany dental practice management consultants suggest cutting costs and want you to play the game of dentistry with caution.

What I am talking about here today is a paradigm shift to embrace the theory of more = less.

Yes, more money into your bank account with less work.

This seems to be a road less have traveled. Is it human nature that causes us to think we must work more to produce more?

Let’s create a new paradigm shift today and I invite you to consider how you can work less and have much more than you imagined possible.

On Wednesday October 5th Dr. Bill Williams and Debbie Seidel-Bittke, one of Dentistry Today’s Top Dental Hygiene Consultants, will show you how to focus on specific strategies that are worth hundreds of thousands of dollars.

Sit down with us for about 90 minutes and we’ll show you the Top Ways to Add $500,000 to Your Practice This Year.

WHAT YOU WILL LEARN ON THE WEBINAR

We will share with you not only how Dr. Bill Williams took his dental practice from ‘broke’ to over 5million dollars in 5 years but Debbie will show how your dental hygiene department can be a major center of influence to grow your dental practice.

I want you to hear about some of the strategies Dr. Bill Williams has used to grow his dental practice to over 5 million dollars annually. These are the things that will bring more patients into your dental practice.

We will talk about New Patients and you will want to know about the important centers of influence that keep these patients returning to your office—indefinitely. This is not only a systems approach but there are 2 major centers of influence to make this system one of the most successful systems in your dental practice.

Debbie, will share her “Down-to-a-Science Time Management” Formula so the hygienist(s) have a seamless process to provide optimal care for their patients and this formula keeps your team working like a well-oiled machine.

Be sure to register for this one-of-a-kind webinar and you will walk away with a plan of action and many more bonuses which you can begin implementing right away.

The name of this webinar is: Top Ways to Add $500,000 to Your Practice This Year

REGISTRATION

Be sure to click this link to register and you will immediately receive information that will boost your productivity today: http://bit.ly/Add500kAnnually

I hope you will join us down the road less traveled. There is a new path we have cleared for you. Come follow us Wednesday October 5, 2016.

Dental Hygiene Consultant

Dental Hygiene Consultant

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Debbie Seidel is founder of Dental Hygiene Solutions, Powered by Dental Practice Solutions.

DENTISTRY TODAY considers her a top dental hygiene consultant for the past 16 yrs.

The focus of Dental Hygiene Solutions is to create healthier, longer lives for our patients while supporting dental practices to tap into their hygiene department profit potential.

Debbie is also a former clinical assistant professor for the dental hygiene program at USC in Los Angeles.

In 2007 she wrote the accreditation, the curriculum, hire the teachers and oversaw the build out- managing a 2 Million Dollar Budget for a dental hygiene program in Portland, Oregon.

Debbie is passionate about supporting dental teams to provide a profitable, patient-centered dental practice through improving systems and efficiencies in the dental hygiene department.

Check out the Free 3-Part Hygiene Department Training: http://www.dentalhygiene.solutions

 

What’s the Secret to Successful Dental Treatment Plans?

By: Debbie Seidel-Bittke, RDH, BS

September 15, 2016

Dental Treatment Planning
Dentist/Hygienist Building Patient Rapport

All successful dental treatment plans really depend upon the person who is involved in the treatment plan.

The idiom “Different strokes for different folks,” can be used to explain a successful patient treatment plan.

What I saying here is that it really depends upon the person delivering the message to the patient as well as what is going on with your patient that day and generally, in their life.

  • Are you speaking to a stressed-out, anxious patient?
  • Did your patient just lose their job or are they going through a divorce?
  • Are they having a bad day?
  • Are you running late and feeling rushed?
  • Are you having a bad day?

Everyone has their own biases, life-experiences and even just plain ‘ole “baggage.” Life gets in the way of how we react, the  messages we might deliver to our patients and what the patient may hear: the good and the bad.

There is no secret sauce to the question about successful treament plans. Bottomline: people buy what they want not what they need.

So the question lies inside this: “How do we get our patients to want the services we offer?”

Your Steps to Success and Getting Them to “YES!”

Let’s reverse engineer this.

 

Imagine that you are doing a remodel on your home. Do you begin with an architect or an interior designer? How do you know the best place in your blue print to design the kitchen and the bathrooms? Where do you put the garage? Should you have floor to ceiling windows or sliders? Are hardwood floors or tile the best option?

 

In order to create a plan for your patient, you need information and there is a best time during the patient appointment to get that information.

Ponder this:

How does your patient feel inside that day? Are they having a good day or a bad day?

How will your patient feel after they leave your office?

As a dental hygiene consultant, I believe that the first “hello” will make or break the opportunity for you to get your patient to “YES!”

When you greet your patients, do you stand behind the door and call your patients name or do you walk out into the reception area, shake your patients hand and provide a warm welcome? I am referring to old and new patients; young and old.

When your patient is seated in the chair, at what point do you recline them back in the chair to begin your assessments and the patient service (Prophy, scaling and root planing, etc.)?

You can use all the elegant communication skills you know but if you don’t follow the appropriate steps before you present the patients treatment you will not be as likely to have patients schedule and pay for treatment.

Imagine this like a baby who will crawl before they walk and walk before they run.

The best part; what makes life easier for dental professionals, is when you have spent time to dial into the patient experience and a down-to-a-science plan for how you treat all of your patients.

There is a specific system the entire team needs to create to improve your percentage of patients who will schedule and pay for treatment.

Just like you probably watched team sports in the recent Olympics, dentistry is also a team sport.

Hmmm….Maybe there is a secret.

Let me rephrase what could be a well-kept secret: Every member of your team needs to be working toward the same goal: “Creating longer, healthier lives, beautiful smiles and a rewarding career for dental professionals.

Dental Hygiene Consultant

Dental Hygiene Consultant

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Debbie Seidel-Bittke, RDH, BS is the founder of Dental Hygiene Solutions which is powered by Dental Practice Solutions. Debbie has spent most of her life in the dental office working as a clinician, an assistant professor from USC in Los Angeles as well as starting a hygiene school in Portland, Oregon.

This will mark Debbie’s 12th year as One of Dentistry Today’s Top Consultants. You can catch her on a webinar monthly, numerous podcasts as well as live at many dental conferences.

To test-drive one of her trainings click the link to grab her 3-Part Hygiene Department Video Training

Creating WOW in Your Dental Practice

By: Debbie Seidel-Bittke, RDH, BS

September 8, 2016

delivering-wow

How do you create a profitable hygiene department?

Many dentists ask “How can I keep my patients returning to my office for their hygiene appointments?”

Last week I have the pleasure of sitting down with Dr. Anissa Holmes the creater of Delivering WOW and we talked about creating a profitable hygiene department among many other dental topics.

Below is our podcast and here are  some of the things you will hear us talk about plus much more!

Is this episode, we discuss:
  • The one simple system you can implement today to be more profitable
  • The importance of relationship building and communication
  •  Simple ways to increase the retention rate of the hygiene department
  • How to ensure that your patients keep coming back
Debbie also shares exactly what you can do when patients say they don't want treatment.

CLICK HERE TO LIST NOW

150227CLCHBITTKED35_1 ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Debbie Seidel is founder of Dental Hygiene Solutions, Powered by Dental Practice Solutions.

She is also a top leader in consulting according to DENTISTRY TODAY.

Debbie is also a former clinical assistant professor for the dental hygiene program at USC in Los Angeles.

In 2007 she wrote the accreditation, the curriculum, hire the teachers and oversaw the build out- managing a 2 Million Dollar Budget.

Debbie now works full –time and is the visionary for Dental Practice Solutions

Dental Practice Solutions guides dental teams to provide a profitable, patient-centered dental practice through improving systems and efficiencies in the dental hygiene department.

Check out the Free 3-Part Hygiene Department Training: No Cost Hygiene Department Training