Welcome

to Dental Practice Solutions

Welcome to dentistry’s largest dental hygiene practice management resource center! We are the leading dental hygiene consultant/coaching business.

We will increase your TOTAL dental practice profitability without working more hours or days each year.

- Debbie Seidel-Bittke, RDH, BS, Speaker, Author. Dental Hygiene Coach & Consultant

Dental Practice Solutions - Debbie Bittke

Come 1 Come All! 3 Tips to Get More New Patients

By: Debbie Seidel-Bittke, RDH, BS

June 30, 2016

Most of our clients at Dental Practice Solutions tell us they want more new patients.

One would wonder how a dental hygiene consulting/coaching business would be able to help a dental practice acquire more new patients. Let me tell you how it can be done.

3 Tips to Get More New Patients 

Tip #1: Ask!

If you never ask, the answer is always “No.”

I’m sure you have heard this before. We show our client teams how to ask for new patient referrals. Each team member chooses one patient on the schedule each day and they are responsible for asking this patient for a referral. And next is accountability.

In the morning team huddle each team member reports how that referral they promised went. Of course, it’s scary or may feel awkward in the beginning to ask for a referral but the more you do it the easier it gets. Accountability is key so we ask the team members to talk about the response from that patient they asked a referral from the previous day.

Tip #2: Doctor Must Call All New Patients to Welcome them

Our client doctors know how their new patients are about 3-5 days before they arrive to their office. They call the new patients a few days before their first appointment to give a warm welcome.

What happened today when one client called a new patient? He discovered this patient who is scheduled to arrive in his office on Friday is deathly afraid of the dental office. Doctor was able to provide comfort to the patient before they even arrived at the office. And best of all, he can give a “heads-up” to the other providers to provide some TLC.

Tip #3: WIIFM

Our clients currently offer free tray whitening. Exactly what they are providing patients is the Lifetime Smiles. This is only available to your new patients who make an appointment to see the hygienist for a prophylaxis, radiographs and complete a doctor exam.

Lifetime Smiles is also used to reduce short-notice appointment changes.

Want to know more about this topic?

Register for our webinar Thursday July 14, 2016.

Webinar: “TEETH WHITENING: STEPS TO GROW YOUR PRACTICE AND KEEP PATIENTS COMING BACK “

CLICK HERE TO REGISTER

Many offices register and use our webinars for their next team meeting. Register and let us know in email. We are happy to send the link to listen with your team at your next meeting. We even provide a handout for the team to follow along and begin implementing what you learn.

Come 1 Come All! 3 Tips to Get More New Patients

By: Debbie Seidel-Bittke, RDH, BS

new-patients use

Most of our clients at Dental Practice Solutions tell us they want more new patients.

One would wonder how a dental hygiene consulting/coaching business would be able to help a dental practice acquire more new patients. Let me tell you how it can be done.

3 Tips to Get More New Patients 

Tip #1: Ask!

If you never ask, the answer is always “No.”

I’m sure you have heard this before. We show our client teams how to ask for new patient referrals. Each team member chooses one patient on the schedule each day and they are responsible for asking this patient for a referral. And next is accountability.

In the morning team huddle each team member reports how that referral they promised went. Of course, it’s scary or may feel awkward in the beginning to ask for a referral but the more you do it the easier it gets. Accountability is key so we ask the team members to talk about the response from that patient they asked a referral from the previous day.

Tip #2: Doctor Must Call All New Patients to Welcome them

Our client doctors know how their new patients are about 3-5 days before they arrive to their office. They call the new patients a few days before their first appointment to give a warm welcome.

What happened today when one client called a new patient? He discovered this patient who is scheduled to arrive in his office on Friday is deathly afraid of the dental office. Doctor was able to provide comfort to the patient before they even arrived at the office. And best of all, he can give a “heads-up” to the other providers to provide some TLC.

Tip #3: WIIFM

Our clients currently offer free tray whitening. Exactly what they are providing patients is the Lifetime Smiles. This is only available to your new patients who make an appointment to see the hygienist for a prophylaxis, radiographs and complete a doctor exam.

Lifetime Smiles is also used to reduce short-notice appointment changes.

Want to know more about this topic?

Register for our webinar Thursday July 14, 2016.

Webinar: “TEETH WHITENING: STEPS TO GROW YOUR PRACTICE AND KEEP PATIENTS COMING BACK “

CLICK HERE TO REGISTER

Many offices register and use our webinars for their next team meeting. Register and let us know in email. We are happy to send the link to listen with your team at your next meeting. We even provide a handout for the team to follow along and begin implementing what you learn.

150227CLCHBITTKED35_1ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Debbie Seidel is founder of Dental Hygiene Solutions, Powered by Dental Practice Solutions.

She is also a top leader in consulting according to DENTISTRY TODAY.

Debbie is also a former clinical assistant professor for the dental hygiene program at USC in Los Angeles.

In 2007 she wrote the accreditation, the curriculum, hire the teachers and oversaw the build out- managing a 2 Million Dollar Budget.

Debbie now works full –time and is the visionary for Dental Practice Solutions

Dental Practice Solutions guides dental teams to provide a profitable, patient-centered dental practice through improving systems and efficiencies in the dental hygiene department.

Check out the Free 3-Part Hygiene Department Training: http://www.dentalhygiene.solutions

What Does Relationship and Communication Have to Do with Selling Dentistry?

By: Debbie Seidel-Bittke, RDH, BS

June 22, 2016

Lady Looks in the mirror

Dental professionals are known for their excellent clinical skills. Dentists and hygienists attended dental training to acquire their current level of skills but unfortunately, these skills don’t always transfer into profitability for your dental practice.

Many clinicians; aka: our clients, admit they do not consider themselves a salesperson. They do not want to be known for “selling dentistry.” Our response is, “Yes, you’re correct.”

This is a true statement. You do not need to feel like you are “selling” dentistry, you do need to think about your patient relationship and also how you communicate with your patients.

What does relationship and communication have to do with selling dentistry?

  • What does relationship have to do with case acceptance?

Patients are going to choose to return to your office and they are going to feel most comfortable accepting your care when you have made them feel like they matter to you. For example, when your patient new or routine walks in your office door someone should be sitting at the front desk waiting to greet them and this person should be able to say their name.

  • Communication with your patients

The hygienist should explain exactly what she or he is planning to do during their hygiene appointment. Do you know what the patients concerns are and their hot buttons? When you can address these effectively, patients will be more likely to accept your care and feel confident about returning to your office.

  • Scripting

At Dental Hygiene Solutions we don’t recommend that you create a script and memorize it. What we do recommend is that you write out what you feel comfortable saying and then practice, practice, practice what you will do and how you will say it.

Practice what you will say in the mirror alone and then role-play and practice what you will do and say as a team.

  • Confidence

What you say and how you say it needs to evoke confidence. To feel confident, you and the entire team need to believe the services you provide will add value and benefit your patient’s oral health and help them live a longer healthier and happier life.

What you are trying to do here is have patients believe that the value and benefits for the services you provide is greater than the money they may be concerned about paying and/or the time taken out of their life to complete these services they need and should want.

  • Dental Professionals are altering people’s lives

As a dental professional it is important that you know that the investment your patients make in their oral health will be life-altering. Have you had patients complain about enhancements to their smile? Rarely do patients complain about a beautiful smile or the fact their gums no longer bleed when they brush.

The truth is that dental professionals are selling what you do and you are selling your dental practice to every patient who walks through your front door.

Every day that you are working at your office you are changing lives.

It may be a person who walked in your door without an appointment but is in pain. It could be a routine prophy patent who thinks that bleeding gums are normal and it may be a patient who never knew their teeth could be whiter. All these changes create a smile they may have never dreamed was possible. Understand and feel confident that when you get your patients to believe that you can change the way they feel about their smile, it allows you to create a powerful change in what you are doing in your life— You are changing lives by creating a longer, healthier life and more beautiful smiles!

When you are passionate about the beautiful smiles you are creating and the lives you are changing, you are selling dentistry and you are able to share your values versus live in apathy.

If you want to improve your case acceptance, then you need to be your very best at communicating value and benefits to your patients. will need to be at communicating the value to the patient.

150227CLCHBITTKED35_1ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Debbie Seidel is founder of Dental Hygiene Solutions, Powered by Dental Practice Solutions.

She is also a top leader in consulting according to DENTISTRY TODAY.

Debbie is also a former clinical assistant professor for the dental hygiene program at USC in Los Angeles.

In 2007 she wrote the accreditation, the curriculum, hire the teachers and oversaw the build out- managing a 2 Million Dollar Budget.

Debbie now works full –time and is the visionary for Dental Hygiene Solutions powered by Dental Practice Solutions.

Dental Practice Solutions guides dental teams to provide a profitable, patient-centered dental practice through improving systems and efficiencies in the dental hygiene department.

Check out the Free 3-Part Hygiene Department Training: http://www.dentalhygiene.solutions

What Does Relationship and Communication Have to Do with Selling Dentistry?

By: Debbie Seidel-Bittke, RDH, BS

Dental professionals are known for their excellent clinical skills. Dentists and hygienists attended dental training to acquire their current level of skills but unfortunately, these skills don’t always transfer into profitability for your dental practice.

Many clinicians; aka: our clients, admit they do not consider themselves a salesperson. They do not want to be known for “selling dentistry.” Our response is, “Yes, you’re correct.”

This is a true statement. You do not need to feel like you are “selling” dentistry, you do need to think about your patient relationship and also how you communicate with your patients.

What does relationship and communication have to do with selling dentistry?

  • What does relationship have to do with case acceptance?

Patients are going to choose to return to your office and they are going to feel most comfortable accepting your care when you have made them feel like they matter to you. For example, when your patient new or routine walks in your office door someone should be sitting at the front desk waiting to greet them and this person should be able to say their name.

  • Communication with your patients

The hygienist should explain exactly what she or he is planning to do during their hygiene appointment. Do you know what the patients concerns are and their hot buttons? When you can address these effectively, patients will be more likely to accept your care and feel confident about returning to your office.

  • Scripting

At Dental Hygiene Solutions we don’t recommend that you create a script and memorize it. What we do recommend is that you write out what you feel comfortable saying and then practice, practice, practice what you will do and how you will say it.

Practice what you will say in the mirror alone and then role-play and practice what you will do and say as a team.

  • Confidence

What you say and how you say it needs to evoke confidence. To feel confident, you and the entire team need to believe the services you provide will add value and benefit your patient’s oral health and help them live a longer healthier and happier life.

What you are trying to do here is have patients believe that the value and benefits for the services you provide is greater than the money they may be concerned about paying and/or the time taken out of their life to complete these services they need and should want.

  • Dental Professionals are altering people’s lives

As a dental professional it is important that you know that the investment your patients make in their oral health will be life-altering. Have you had patients complain about enhancements to their smile? Rarely do patients complain about a beautiful smile or the fact their gums no longer bleed when they brush.

The truth is that dental professionals are selling what you do and you are selling your dental practice to every patient who walks through your front door.

Every day that you are working at your office you are changing lives.

It may be a person who walked in your door without an appointment but is in pain. It could be a routine prophy patent who thinks that bleeding gums are normal and it may be a patient who never knew their teeth could be whiter. All these changes create a smile they may have never dreamed was possible. Understand and feel confident that when you get your patients to believe that you can change the way they feel about their smile, it allows you to create a powerful change in what you are doing in your life— You are changing lives by creating a longer, healthier life and more beautiful smiles!

When you are passionate about the beautiful smiles you are creating and the lives you are changing, you are selling dentistry and you are able to share your values versus live in apathy.

If you want to improve your case acceptance, then you need to be your very best at communicating value and benefits to your patients. will need to be at communicating the value to the patient.

Dental Marketing Guy Show

By: Debbie Seidel-Bittke, RDH, BS

June 13, 2016

Improve Your Hygiene Department: From Productivity to Team Building

Are Your Dental Hygiene Appointments Enrolling Patients into Treatment?

By: Debbie Seidel-Bittke, RDH, BS

June 1, 2016

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In 2015 a solo dental practice owner made $168,010 USD which is down from $217,850 USD in 2005.

This is the most current report by the ADA (see http://bit.ly/DentistSalaray2015).

Why is this happening? And more importantly, Doctor, can you afford to stay in business if your profits are in line with this report from the ADA?

On Thursday June 16, 2016 I will share 3 Direct Lines to Greater Case Acceptance During the Hygiene Appointment

 (Register below)

One way to make your Gross Profits Increase is by hearing more patients say “YES” to case acceptance. The best way to do this is by having hygiene patients ready to accept treatment when doctor begins their exam.

Are your dental hygiene appointments enrolling patients into treatment?

In today’s blog I will list a few answers and then on the webinar we will go into more depth.

How can you create better case acceptance?

1. Begins during the Hygiene Appointment

Great case acceptance begins during the hygiene appointment. When a dental hygienist understands doctors’ philosophy of care and what types of treatment doctor will be diagnosing, the hygienist can get these all set up.

When the hygienist gets this set up doctor comes in to complete the patient exam and, if the hygienist is giving his or her report of the patients’ needs and desires, doctor should now be in a position to agree with what the hygienist is telling doctor the patient wants and needs.

This process saves valuable time for the hygienist, patient(s) and doctor. The doctor hygiene patient exam should not take more than 7 minutes- MAX and there is not waiting for doctor when you follow this formula.

How does the hygienist have enough time to get the patient set-up to say “YES” to necessary treatment?

2. Down-to-a-Science Time Management Formula

At Dental Hygiene Solutions have created a “Down-to-a-Science Time Management Formula.” When the hygienist adopts this time management formula, it becomes second nature to “Partner” with their patient and together they; hygienist and patient, discover what is best for the patient.

How does the hygienist plan this out so she or he has the time to even think about the “Down to a Science Time Management Formula?”

We educate our clients on a specific patient-record audit which helps streamline this entire process.

There are so many moving parts to have more patients accept treatment, create a sustainable practice with profits improve not decline.

Be sure to join us for the webinar on June 16th and we will dive deeper into this topic.

Not sure you can attend? 

Another great option is to use this webinar for your next team meeting. All you have to do is register and then click a button in your confirmation email to let us know you want this webinar and special team meeting handout. After the webinar, we will send the information to you. Register for Webinar Here

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

150227CLCHBITTKED35_1Debbie Seidel-Bittke, RDH, BS is founder of Dental Hygiene Solutions, which is powered by Dental Practice Solutions. Debbie has been called “One of Dentistry Today’s Top Leaders in Dentistry” for 11 years in a row. She speaks at most of the national dental meetings and works with clients worldwide to help them create a profitable hygiene department. You will find that working with Debbie brings customized solutions to your practice and the highest level of  service to you and your team.

Consider that you will learn to be the best, from the best.

Be sure to register for our Free 3-Part Video Hygiene Department Training Series and Webinar here: REGISTER NOW FOR FREE HYGIENE DEPT 3- PART VIDEO TRAINING

Are Your Dental Hygiene Appointments Enrolling Patients into Treatment?

By: Debbie Seidel-Bittke, RDH, BS

In 2015 a solo dental practice owner made $168,010 USD which is down from $217,850 USD in 2005.

This is the most current report by the ADA (see http://bit.ly/DentistSalaray2015).

Why is this happening? And more importantly, Doctor, can you afford to stay in business if your profits are in line with this report from the ADA?

On Thursday June 16, 2016 I will share 3 Direct Lines to Greater Case Acceptance During the Hygiene Appointment

 (Register below)

One way to make your Gross Profits Increase is by hearing more patients say “YES” to case acceptance. The best way to do this is by having hygiene patients ready to accept treatment when doctor begins their exam.

Are your dental hygiene appointments enrolling patients into treatment?

In today’s blog I will list a few answers and then on the webinar we will go into more depth.

How can you create better case acceptance?

1. Begins during the Hygiene Appointment

Great case acceptance begins during the hygiene appointment. When a dental hygienist understands doctors’ philosophy of care and what types of treatment doctor will be diagnosing, the hygienist can get these all set up.

When the hygienist gets this set up doctor comes in to complete the patient exam and, if the hygienist is giving his or her report of the patients’ needs and desires, doctor should now be in a position to agree with what the hygienist is telling doctor the patient wants and needs.

This process saves valuable time for the hygienist, patient(s) and doctor. The doctor hygiene patient exam should not take more than 7 minutes- MAX and there is not waiting for doctor when you follow this formula.

How does the hygienist have enough time to get the patient set-up to say “YES” to necessary treatment?

2. Down-to-a-Science Time Management Formula

At Dental Hygiene Solutions have created a “Down-to-a-Science Time Management Formula.” When the hygienist adopts this time management formula, it becomes second nature to “Partner” with their patient and together they; hygienist and patient, discover what is best for the patient.

How does the hygienist plan this out so she or he has the time to even think about the “Down to a Science Time Management Formula?”

We educate our clients on a specific patient-record audit which helps streamline this entire process.

There are so many moving parts to have more patients accept treatment, create a sustainable practice with profits improve not decline.

Be sure to join us for the webinar on June 16th and we will dive deeper into this topic.

Not sure you can attend? 

Another great option is to use this webinar for your next team meeting. All you have to do is register and then click a button in your confirmation email to let us know you want this webinar and special team meeting handout. After the webinar, we will send the information to you. Register for Webinar Here