Welcome

to Dental Practice Solutions

Welcome to dentistry’s largest dental hygiene practice management resource center! We are the leading dental hygiene consultant/coaching business.

We will increase your TOTAL dental practice profitability without working more hours or days each year.

- Debbie Seidel-Bittke, RDH, BS, Speaker, Author. Dental Hygiene Coach & Consultant

Dental Practice Solutions - Debbie Bittke

Dental Hygiene Department Gets A Tune Up

By: Debbie Seidel-Bittke, RDH, BS

August 27, 2015

USE This Howard Speaks

 

It’s been another 7500 miles and I know I need to take my car in for a tune-up! Thankfully I get a loaner vehicle so I don’t have any major interruptions in my work and personal life. I also trust the dealership where I take my car and that’s important to me.

What about you? Do you take your car in for regular maintenance? And most importantly, what about your dental practice?  When is the last time you have even looked at your Key Performance Indicators?

The real difference with the analogy of tuning up a car vs. tuning up a Dental practice is that your Dental Practice produces income!  So, every hour that you are under-performing, it is costing you Production!  The sad part, unless you look, you don’t know how much you are losing!

Is your dental hygiene department humming along? Is it running at 30% of your practice production?  Have your systems and processes lost their edge?

Listen to this podcast with Debbie Seidel-Bittke, RDH, BS and Howard Farran, DDS, MBA and discover how you can get a tune-up on your dental hygiene department.
When we look under the hood, what we discover is that most dental practices have a dental hygiene department that is running at 10% of the total practice profits.

Hygiene Department Tune UpWhat would you do if you discovered that your car was running at 10% of it efficiency?

Would you sell your car and spend thousands of dollars on a new car?

What if you spend a little bit of money to tune up your car and keep it running on all cylinders for a few more years?

What if you could recharge your dental hygiene department to run more efficiently? Wouldn’t you make more money over the next two – five years in your dental practice?

Absolutely!

When dentists are open to a tune-up in their dental hygiene department, the long-term return on this investment is:

[bullet_block large_icon=”0.png” width=”” alignment=”center”]
  • higher level of energy
  • improved satisfaction
  • more time
  • more practice profits.
  • etc., etc., etc.

When the hygienists and members of your team discover new ways to be more efficient and really enjoy what they do, they get off that feeling of running on a treadmill, they will have higher job satisfaction. Higher employee satisfaction means less money spent replacing unhappy employees. Happy Employees means a happy office environment and a happy work environment overflows into happy patients. Happy patients means more new patient referrals.

The bottom line is more success for your dental practice.

I  know…if you are like me…it doesn’t sound fun to take anything in for a tune up. But what is the result when you are running on all cylinders?

Ready to Look Under the Hood?

LISTEN TO DENTALTOWN PODCAST HERE

Tune upClick the link below to get Your Dental Hygiene Check-up! I promise you, it will be worth it even if you are at 100,000 miles today.

CLICK FOR YOUR DENTAL HYGIENE DEPARTMENT TUNE-UP

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Lead Pages picDebbie Seidel-Bittke, RDH, BS, began her career as a dental assistant and office manager and also graduated from the University of Southern California with a bachelor’s degree in dental hygiene.

She is also a former clinical assistant from the University of Southern California and co-taught the senior dental students Practice Management course until the school went to a PBL learning format.

In 2000, she founded Dental Practice Solutions and works with dental practices world-wide to:

  • create profitable and sustainable dental hygiene departments
  • known for reactivating and retaining patients for dental practices world-wide
  • organically grow new patient numbers

Debbie believes that the key to a successful dental practice is:

  • share the message that “Optimal oral health will lead to a longer and healthier life.”
    • when this message is embraced by the team, practice profitability will grow organically
    • patients refer their friends and family, etc.
    • patients say “YES” to treatment

Dental Practice Solutions creates:

  • sustainable dental hygiene departments throughout the world
  • creates a “team-driven” practice, where the employees feel like leaders vs. employees
    • This means doctor can come to the office to do their job as Dentist not manage people

In 2007, Debbie wrote the accreditation for a dental hygiene program in Portland, Oregon and spear-headed the build-out of the college, wrote the curriculum, hired the team of professor’s and purchased all equipment, etc., etc.

Dental Hygiene Department Gets A Tune Up

By: Debbie Seidel-Bittke, RDH, BS

It’s been another 7500 miles and I know I need to take my car in for a tune-up! Thankfully I get a loaner vehicle so I don’t have any major interruptions in my work and personal life. I also trust the dealership where I take my car and that’s important to me.

What about you? Do you take your car in for regular maintenance? And most importantly, what about your dental practice?  When is the last time you have even looked at your Key Performance Indicators?

The real difference with the analogy of tuning up a car vs. tuning up a Dental practice is that your Dental Practice produces income!  So, every hour that you are under-performing, it is costing you Production!  The sad part, unless you look, you don’t know how much you are losing!

Is your dental hygiene department humming along? Is it running at 30% of your practice production?  Have your systems and processes lost their edge?

Listen to this podcast with Debbie Seidel-Bittke, RDH, BS and Howard Farran, DDS, MBA and discover how you can get a tune-up on your dental hygiene department.
When we look under the hood, what we discover is that most dental practices have a dental hygiene department that is running at 10% of the total practice profits.

What would you do if you discovered that your car was running at 10% of it efficiency?

Would you sell your car and spend thousands of dollars on a new car?

What if you spend a little bit of money to tune up your car and keep it running on all cylinders for a few more years?

What if you could recharge your dental hygiene department to run more efficiently? Wouldn’t you make more money over the next two – five years in your dental practice?

Absolutely!

When dentists are open to a tune-up in their dental hygiene department, the long-term return on this investment is:

[bullet_block large_icon=”0.png” width=”” alignment=”center”]
  • higher level of energy
  • improved satisfaction
  • more time
  • more practice profits.
  • etc., etc., etc.

When the hygienists and members of your team discover new ways to be more efficient and really enjoy what they do, they get off that feeling of running on a treadmill, they will have higher job satisfaction. Higher employee satisfaction means less money spent replacing unhappy employees. Happy Employees means a happy office environment and a happy work environment overflows into happy patients. Happy patients means more new patient referrals.

The bottom line is more success for your dental practice.

I  know…if you are like me…it doesn’t sound fun to take anything in for a tune up. But what is the result when you are running on all cylinders?

Ready to Look Under the Hood?

Mastering the Business of Dentistry

By: Debbie Seidel-Bittke, RDH, BS

August 19, 2015

Do You Feel Overwhelmed

Most dental professionals I talk to mention the feeling of overwhelm.

Dentists ask me to forgive them for being ADD and all  over the place.

So, how do you master the business of dentistry?

Working as a hygiene consultant I have have spent most of my consulting career developing systems to help dentists, hygienists and the entire team, to be masters in this business called dentistry.

I have dedicated the last three blogs to sharing pieces of information I provided during my keynote speech at the Academy of Dental CPA’s on August 3rd in Kauai, Hawaii.

Today, I will talk about mastering the business of dentistry by overcoming overwhelm and learning how to manage your patient time.

DOWN TO A SCIENCE TIME MANAGEMENT

This was a topic I shared because our clients  who mastered time management, mastered the business of dentistry. This means they are now able to create a very high-level of patient care and greatly increased their production. The time management is what helped them to stop the overwhelm and they feel like their don’t work as hard!

Break it down into bite-sized pieces

Time your hygiene patient, necessary services, into bite-sized pieces of time.

For example, the first 90 seconds is all about sitting with your patient eye-to-eye and knee-to-knee. No patient bib but both patient and hygienist sitting to “catch-up” or if it is a new patient or first time meeting the patient, this is a time to build rapport.

The next five to ten minutes will be data collection. What exams need to be completed at what interval?

For example:

  • do you need to use the oral cancer screening technology at each hygiene appointment?
  • do you need to take x-rays at each hygiene appointment?
  • does doctor need to do an exam at every hygiene appointment?
  • do you need to take blood pressure at every hygiene appointment?
  • AND who else can provide these services besides the dental hygienist?

Once you outline exactly what needs to be completed and at what interval of time and how much time you need, you will be able to provide the highest level of care for your patients. This will also take you out of the feeling of overwhelm.

This is one example of what I shared with the attendees at the Academy of Dental CPA’s Hawaii meeting.

At the end of my keynote, many dentists told me time is a #1 challenge for their hygienists.

Is time management a challenge in your office?

Let me know in the comments below how I can help overcome this challenge.

I have created a program that outlines this down-to-a-science philosophy and you can grab this today for only $45! DOWNLOAD HERE

DOWNLOAD THE DENTAL HYGIENE DEPARTMENT TRAINING PROGRAM NOW  This is a Summer Special!

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Hygiene Department Program: The 4 D’s of Treating the Dental Hygiene Patient  DOWNLOAD THIS HERE NOW

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Lead Pages picIn 2000, Debbie founded Dental Practice Solutions, a dental practice management business focused on creating profitable dental hygiene departments, as well as improving the total bottom line of the dental practice. She has been named as one of Dentistry Today’s Top Consultants for 10 years in  row!

Debbie is a former clinical assistant professor from the University of Southern California where she taught the senior dental hygiene students skills to treat periodontal patients. She also co-taught the practice management course  at USC from 200o-2002. (Until the school start PBL – Problem Based Learning) Debbie also wrote the accreditation for a new dental hygiene program in Portland, Oregon and is a former dental hygiene program director.

Debbie has a team of experts to guide teams throughout the world to provide quality, patient centered practices that sustain profits for the life of their dental practice.

Mastering the Business of Dentistry

By: Debbie Seidel-Bittke, RDH, BS

Most dental professionals I talk to mention the feeling of overwhelm.

Dentists ask me to forgive them for being ADD and all  over the place.

So, how do you master the business of dentistry?

Working as a hygiene consultant I have have spent most of my consulting career developing systems to help dentists, hygienists and the entire team, to be masters in this business called dentistry.

I have dedicated the last three blogs to sharing pieces of information I provided during my keynote speech at the Academy of Dental CPA’s on August 3rd in Kauai, Hawaii.

Today, I will talk about mastering the business of dentistry by overcoming overwhelm and learning how to manage your patient time.

DOWN TO A SCIENCE TIME MANAGEMENT

This was a topic I shared because our clients  who mastered time management, mastered the business of dentistry. This means they are now able to create a very high-level of patient care and greatly increased their production. The time management is what helped them to stop the overwhelm and they feel like their don’t work as hard!

Break it down into bite-sized pieces

Time your hygiene patient, necessary services, into bite-sized pieces of time.

For example, the first 90 seconds is all about sitting with your patient eye-to-eye and knee-to-knee. No patient bib but both patient and hygienist sitting to “catch-up” or if it is a new patient or first time meeting the patient, this is a time to build rapport.

The next five to ten minutes will be data collection. What exams need to be completed at what interval?

For example:

  • do you need to use the oral cancer screening technology at each hygiene appointment?
  • do you need to take x-rays at each hygiene appointment?
  • does doctor need to do an exam at every hygiene appointment?
  • do you need to take blood pressure at every hygiene appointment?
  • AND who else can provide these services besides the dental hygienist?

Once you outline exactly what needs to be completed and at what interval of time and how much time you need, you will be able to provide the highest level of care for your patients. This will also take you out of the feeling of overwhelm.

This is one example of what I shared with the attendees at the Academy of Dental CPA’s Hawaii meeting.

At the end of my keynote, many dentists told me time is a #1 challenge for their hygienists.

Is time management a challenge in your office?

Let me know in the comments below how I can help overcome this challenge.

I have created a program that outlines this down-to-a-science philosophy and you can grab this today for only $45! DOWNLOAD HERE

DOWNLOAD THE DENTAL HYGIENE DEPARTMENT TRAINING PROGRAM NOW  This is a Summer Special!

What Makes a Dentist a Master at Business?

By: Debbie Seidel-Bittke, RDH, BS

August 12, 2015

MASTER OF THE GAME CALLED BUSINESS OF DENTISTRY STARBURST

I just finished delivering a keynote speech to the Academy of Dental CPA’s last week in Kauai.

They asked me to talk about Dental Business Mastery.

Seemed a bit daunting at first thought and this topic may feel a bit stressful to you as well because I know if you are a dentist, most likely, you thought about providing dental services to patients and NOT becoming a Master at the Business of Dentistry!

After thinking about the topic it all seemed quite fun because I started to think about what made me a master at other things I actually enjoy in life. See last weeks blog if you are interested in what I WAS a mater at! Kind of surprised me and I know you have a similar memory to mine. (check back to last weeks  blog.)

During the economic decline we had a lot of dentists calling to have me look at the hemorrhage in their schedule.

Oh yes! They were bleeding out patients! I mean at least four holes in the hygiene schedule each day! Many of the dentists who contacted us were down at least $200,000! (BTW: We have many clients who this year, will break 2 million dollars in production without working harder. Yes, you can be one of them. Just call our office to ask how you can do the same. We are taking new clients.)

So how can you prevent this decline from ever happening?

How can you get out of an economic decline you may be experiencing.

First of all, I want to tell you that #1: People buy what they want — no matter what the economy says!

So, I need to ask you: “What can you say and do so that your patients WANT what you offer?”

And my next question is “Do you know what your patients really want?”

You do know that if you never ask “Mr XYZ, how would you like your teeth to look….?” then you will never know what your patient really values about their dental health and how they want their teeth to look.

If you never ask then the answer is “no”.

What answers of HOPE does our team of consultants offer our clients at Dental Practice Solutions?

  • We suggest that you in some way and I mean even if in a VERY small way, let your patients know “You Matter!”

This could be something as small as sitting your patient in the chair without a bib for just 90 seconds and asking specific questions about them. This is not a dental question but something to just re-connect or get to know them better.

  • Another suggestion is that once a year you have a quick questionnaire to ask your patients how they would like their teeth to look. This is something simple they complete upon check-in and the hygienist reviews with the patient. Short, sweet, yet to the point.

BTW: All Masters have a coach so I do recommend that you get connected with an expert.

These are just a few suggestions and if you want more please DOWNLOAD our VALUES AND BENEFITS eBOOK with elegant communication styles and scripts to make your own and plan to ask us how we can help you be at your next level of success.

CLICK HERE TO DOWNLOAD

DH Value and Benefits

Lead Pages pic

   ABOUT DEBBIE

In 2000, Debbie founded Dental Practice Solutions, a dental practice management business focused on creating profitable dental hygiene departments, as well as improving the total bottom line of the dental practice. She has been named as one of Dentistry Today’s Top Consultants for 10 years in  row!

Debbie is a former clinical assistant professor from the University of Southern California where she taught the senior dental hygiene students skills to treat periodontal patients. She also co-taught the practice management course  at USC from 200o-2002. (Until the school start PBL – Problem Based Learning) Debbie also wrote the accreditation for a new dental hygiene program in Portland, Oregon and is a former dental hygiene program director.

Debbie has a team of experts to guide teams throughout the world to provide quality, patient centered practices that sustain profits for the life of their dental practice.

 

What Makes a Dentist a Master at Business?

By: Debbie Seidel-Bittke, RDH, BS

I just finished delivering a keynote speech to the Academy of Dental CPA’s last week in Kauai.

They asked me to talk about Dental Business Mastery.

Seemed a bit daunting at first thought and this topic may feel a bit stressful to you as well because I know if you are a dentist, most likely, you thought about providing dental services to patients and NOT becoming a Master at the Business of Dentistry!

After thinking about the topic it all seemed quite fun because I started to think about what made me a master at other things I actually enjoy in life. See last weeks blog if you are interested in what I WAS a mater at! Kind of surprised me and I know you have a similar memory to mine. (check back to last weeks  blog.)

During the economic decline we had a lot of dentists calling to have me look at the hemorrhage in their schedule.

Oh yes! They were bleeding out patients! I mean at least four holes in the hygiene schedule each day! Many of the dentists who contacted us were down at least $200,000! (BTW: We have many clients who this year, will break 2 million dollars in production without working harder. Yes, you can be one of them. Just call our office to ask how you can do the same. We are taking new clients.)

So how can you prevent this decline from ever happening?

How can you get out of an economic decline you may be experiencing.

First of all, I want to tell you that #1: People buy what they want — no matter what the economy says!

So, I need to ask you: “What can you say and do so that your patients WANT what you offer?”

And my next question is “Do you know what your patients really want?”

You do know that if you never ask “Mr XYZ, how would you like your teeth to look….?” then you will never know what your patient really values about their dental health and how they want their teeth to look.

If you never ask then the answer is “no”.

What answers of HOPE does our team of consultants offer our clients at Dental Practice Solutions?

  • We suggest that you in some way and I mean even if in a VERY small way, let your patients know “You Matter!”

This could be something as small as sitting your patient in the chair without a bib for just 90 seconds and asking specific questions about them. This is not a dental question but something to just re-connect or get to know them better.

  • Another suggestion is that once a year you have a quick questionnaire to ask your patients how they would like their teeth to look. This is something simple they complete upon check-in and the hygienist reviews with the patient. Short, sweet, yet to the point.

BTW: All Masters have a coach so I do recommend that you get connected with an expert.

These are just a few suggestions and if you want more please DOWNLOAD our VALUES AND BENEFITS eBOOK with elegant communication styles and scripts to make your own and plan to ask us how we can help you be at your next level of success.

CLICK HERE TO DOWNLOAD

Dental Business Mastery: You Decide

By: Debbie Seidel-Bittke, RDH, BS

August 5, 2015

Mastery or Medicrity

 

 

When I was at the dental school at USC in 1982 I enjoyed playing PacMan. Did you every play this electronic game?

Not sure if you are old enough to remember standing in front of that large machine but I practiced a lot and probably put in 1,000 hours during my two years in the hygiene program at USC. I thought I was so good at this! Well…I thought I scored high until my fellow dental students took to that machine and scored much higher than I did.

Although they were so much better than me, I did not give up. I played and played and played that game to make myself the best!

Fast forward thirty years and I have these adorable granddaughters.

At first they wanted me to play Candy Crush. Yes, that addicting game! I thought I crushed the candy but they still beat me!

Now, it’s a game called Mine Craft and I still don’t get this game. Twenty seconds into the game and I am done! Now my granddaughters play this game with me and it’s a two minute wait to have my turn back.

Pure humiliation!

Have you had your children or grandchildren humiliate you by outdoing you when playing these games?

What is it that makes them so good?

Is their IQ really high?

Do they have amazing dexterity?

What is it that makes these young people so good?

The key here is that these young people have an advantage on us older folks (Even IF you are only 30 something!) because they are flexible in their minds. They are open to learning new things. They are open to doing what it takes to win the game. They anticipate what play or move is coming up next in the game.

And anticipation and open-ness to what’s next is a great way to play the game!

These are some key rules for playing the game of life – the game of “Dental Business Mastery!”

Some of the important qualities of being a master at a game-and this game of business is the ability to be flexible, to be fluid and anticipate changes –BIG or small.

If you are not anticipating what’s next, then you are reacting and this is – what I believe – got many dentists in serious trouble during the most recent economic decline.

But…I won’t leave you hanging with negativity but will be back in August with the answer “HOPE” and I will give  3 of the tools our clients have implemented over the economic decline that not only kept their head above water but this is WHY they are a Master at the Business of Dentistry.

Until next week please grab this FREE RESOURCE on VALUE and Talking Benefits of what you offer your patients. What are you saying to your patients to let them know “You Matter the Most to us!” CLICK THIS LINK TO DOWNLOAD NOW

ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

Lead Pages picIn 2000, Debbie founded Dental Practice Solutions, a dental practice management business focused on creating profitable dental hygiene departments, as well as improving the total bottom line of the dental practice. She has been named as one of Dentistry Today’s Top Consultants for 10 years in  row!

Debbie is a former clinical assistant professor from the University of Southern California where she taught the senior dental hygiene students skills to treat periodontal patients. She also co-taught the practice management course  at USC from 200o-2002. (Until the school start PBL – Problem Based Learning) Debbie also wrote the accreditation for a new dental hygiene program in Portland, Oregon and is a former dental hygiene program director.

Debbie has a team of experts to guide teams throughout the world to provide quality, patient centered practices that sustain profits for the life of their dental practice.

 

Dental Business Mastery: You Decide

By: Debbie Seidel-Bittke, RDH, BS

When I was at the dental school at USC in 1982 I enjoyed playing PacMan. Did you every play this electronic game?

Not sure if you are old enough to remember standing in front of that large machine but I practiced a lot and probably put in 1,000 hours during my two years in the hygiene program at USC. I thought I was so good at this! Well…I thought I scored high until my fellow dental students took to that machine and scored much higher than I did.

Although they were so much better than me, I did not give up. I played and played and played that game to make myself the best!

Fast forward thirty years and I have these adorable granddaughters.

At first they wanted me to play Candy Crush. Yes, that addicting game! I thought I crushed the candy but they still beat me!

Now, it’s a game called Mine Craft and I still don’t get this game. Twenty seconds into the game and I am done! Now my granddaughters play this game with me and it’s a two minute wait to have my turn back.

Pure humiliation!

Have you had your children or grandchildren humiliate you by outdoing you when playing these games?

What is it that makes them so good?

Is their IQ really high?

Do they have amazing dexterity?

What is it that makes these young people so good?

The key here is that these young people have an advantage on us older folks (Even IF you are only 30 something!) because they are flexible in their minds. They are open to learning new things. They are open to doing what it takes to win the game. They anticipate what play or move is coming up next in the game.

And anticipation and open-ness to what’s next is a great way to play the game!

These are some key rules for playing the game of life – the game of “Dental Business Mastery!”

Some of the important qualities of being a master at a game-and this game of business is the ability to be flexible, to be fluid and anticipate changes –BIG or small.

If you are not anticipating what’s next, then you are reacting and this is – what I believe – got many dentists in serious trouble during the most recent economic decline.

But…I won’t leave you hanging with negativity but will be back in August with the answer “HOPE” and I will give  3 of the tools our clients have implemented over the economic decline that not only kept their head above water but this is WHY they are a Master at the Business of Dentistry.

Until next week please grab this FREE RESOURCE on VALUE and Talking Benefits of what you offer your patients. What are you saying to your patients to let them know “You Matter the Most to us!” CLICK THIS LINK TO DOWNLOAD NOW