Dental Hygiene Department Gets A Tune Up
August 27, 2015
It’s been another 7500 miles and I know I need to take my car in for a tune-up! Thankfully I get a loaner vehicle so I don’t have any major interruptions in my work and personal life. I also trust the dealership where I take my car and that’s important to me.
What about you? Do you take your car in for regular maintenance? And most importantly, what about your dental practice? When is the last time you have even looked at your Key Performance Indicators?
The real difference with the analogy of tuning up a car vs. tuning up a Dental practice is that your Dental Practice produces income! So, every hour that you are under-performing, it is costing you Production! The sad part, unless you look, you don’t know how much you are losing!
Is your dental hygiene department humming along? Is it running at 30% of your practice production? Have your systems and processes lost their edge?
Listen to this podcast with Debbie Seidel-Bittke, RDH, BS and Howard Farran, DDS, MBA and discover how you can get a tune-up on your dental hygiene department.
When we look under the hood, what we discover is that most dental practices have a dental hygiene department that is running at 10% of the total practice profits.
Would you sell your car and spend thousands of dollars on a new car?
What if you spend a little bit of money to tune up your car and keep it running on all cylinders for a few more years?
What if you could recharge your dental hygiene department to run more efficiently? Wouldn’t you make more money over the next two – five years in your dental practice?
When dentists are open to a tune-up in their dental hygiene department, the long-term return on this investment is:
- higher level of energy
- improved satisfaction
- more time
- more practice profits.
- etc., etc., etc.
When the hygienists and members of your team discover new ways to be more efficient and really enjoy what they do, they get off that feeling of running on a treadmill, they will have higher job satisfaction. Higher employee satisfaction means less money spent replacing unhappy employees. Happy Employees means a happy office environment and a happy work environment overflows into happy patients. Happy patients means more new patient referrals.
The bottom line is more success for your dental practice.
I know...if you are like me...it doesn't sound fun to take anything in for a tune up. But what is the result when you are running on all cylinders?
Ready to Look Under the Hood?
ABOUT DEBBIE SEIDEL-BITTKE, RDH, BS
She is also a former clinical assistant from the University of Southern California and co-taught the senior dental students Practice Management course until the school went to a PBL learning format.
In 2000, she founded Dental Practice Solutions and works with dental practices world-wide to:
- create profitable and sustainable dental hygiene departments
- known for reactivating and retaining patients for dental practices world-wide
- organically grow new patient numbers
Debbie believes that the key to a successful dental practice is:
- share the message that “Optimal oral health will lead to a longer and healthier life.”
- when this message is embraced by the team, practice profitability will grow organically
- patients refer their friends and family, etc.
- patients say “YES” to treatment
Dental Practice Solutions creates:
- sustainable dental hygiene departments throughout the world
- creates a “team-driven” practice, where the employees feel like leaders vs. employees
- This means doctor can come to the office to do their job as Dentist not manage people
In 2007, Debbie wrote the accreditation for a dental hygiene program in Portland, Oregon and spear-headed the build-out of the college, wrote the curriculum, hired the team of professor’s and purchased all equipment, etc., etc.