Welcome

to Dental Practice Solutions

Welcome to dentistry’s largest dental hygiene practice management resource center! We are the leading dental hygiene consultant/coaching business.

We will increase your TOTAL dental practice profitability without working more hours or days each year.

- Debbie Seidel-Bittke, RDH, BS, Speaker, Author. Dental Hygiene Coach & Consultant

Dental Practice Solutions - Debbie Bittke

Dentists: How Are You Really Doing? The Dental Practice Financial Numbers Don’t Lie

By: Debbie Seidel-Bittke, RDH, BS

December 24, 2013

As I look back over the past year, all the conferences I have spoken at and, all the offices I have provided my expertise to; I have to say that for most of the dental professionals I have talked with this year, they have said, “We are fine, just as we are!”

Do you ask your patients or a friend when you see them: “How are you?”

And what is their response?

Do they say “I am fine”?

Do they tell you how they really are?! Do people really tell you the truth?

When you tell me that you are doing fine, will you be able to retire when you want to?

Doctor, How are you really doing? Did you know that your dental practice numbers don’t’ lie? Most of the dentists I talk to never look over their numbers.

I find that they think it is better to just hide their head in the sand.

Maybe most dentists don’t want to be bothered with the mundane question “How are you doing?” – because then they would have to deal with the truth.

Rarely, does a dentist tell me how stressed out they really feel about their numbers. Nor do they talk about the chaos they are experiencing every day at the office.

Let me ask you now, “Are you doing fine?”

Is your team steering the course for the success of your dental practice? Or are you veering off into the pit of gloom and doomsday?

Seriously, how do your finances look? Do you really feel better not looking at your numbers?

A few years ago at the Annual meeting for the Academy of Dental Management Consultants, our keynote speaker was Bill Rancic. Now you may ask, “Who is Bill Rancic?”

Bill Rancic is the winner of the 1st Apprentice, Reality Show, Produced by Donald Trump. Bill Rancic started out many years ago with a cigar of the month club and his business was doing just fine. (As some would say) Yes, that was how it went back in the early days. But you know what? He was open to asking for help. That is how he has become the multi-millionaire he is and yes, very successful today. Look him up if you don’t know who he is. Most will agree that he lives a great life! Bill doesn’t work hard but lives the life most of us dream of having.

If you ever hear Bill Rancic talk, he says that he has “those days” and he too, has to get up, brush off his pant legs and move forward.

Think of other leaders and can you imagine them telling you that they are “just fine?”

What about Abraham Lincoln, Ronald Regan, Nelson Mandela? How would they respond if you were to ask them, “How are you doing?”

I can’t imagine them saying “Just fine.”

Are you really feeling “Just Fine?!”

Every year we have a theme for our business. This year is going to be the year of Reaching Abundance.

I need to ask you before 2014 arrives, “Are you ready to tell yourself the truth?”

Are you ready to grab some courage and admit that FINE is not Your Best if you want to Create Abundance for yourself?

Are you open to reaching more abundance in 2014?

Are your arms open to receive abundance? Is your mind-set in the right place? Are your eyes wide open and your ears ready to hear the truth?

Time to clear out the clutter in your life and your business.

December is your last chance to save dollars on your 2013 taxes. It is your last chance to turn it all around.

Last week in a client’s office — because he allowed me to look at his numbers — we immediately found over $10,000. Yes, Imagine that! That was in the 1st hour of our in-office consult.

When you open your eyes, ears and your door to our dental management expertise, we can create abundance for you now, not later. It is not a wait and watch game with your finances.

You don’t tell you patients to wait and watch their tooth decay or bleeding gums and, I want to tell you that you can not wait any longer to create a better life –with abundance.

The average office that uses and implements our systems will have an average of 300% return on their investment. And this investment is when you use our services for 12 months. Yes, this is just the average.

Currently, until the end of December, we are running our year-end specials. Some are $33 for something that will bring you thousands of dollars. When you spend money on one of our small systems not only do you increase your chances of increased production with less stress but we also offer you 20% off our in-office consulting services when we look at your numbers before January 7, 2014.

I think this will be more than just fine. Do you agree?

Use the comment section below to let us know “How are you doing?”

If you don’t have a success plan in place for 2015 at this time of the year (Last quarter of 2014), then you have planned to fail.

I am offering you a No-charge 30 min Discovery Call to serve you and get your success plan in place before 2015 is here.

Let’s talk about creating the most abundance for you in 2015: SCHEDULE YOUR CALL HERE

Dentists: How Are You Really Doing? The Dental Practice Financial Numbers Don’t Lie

By: Debbie Seidel-Bittke, RDH, BS

Abundance

As I look back over the past year, all the conferences I have spoken at and, all the offices I have provided my expertise to; I have to say that for most of the dental professionals I have talked with this year, they have said, “We are fine, just as we are!”

Do you ask your patients or a friend when you see them: “How are you?”

And what is their response?

Do they say “I am fine”?

Do they tell you how they really are?! Do people really tell you the truth?

When you tell me that you are doing fine, will you be able to retire when you want to?

Doctor, How are you really doing? Did you know that your dental practice numbers don’t’ lie? Most of the dentists I talk to never look over their numbers.

I find that they think it is better to just hide their head in the sand.

Maybe most dentists don’t want to be bothered with the mundane question “How are you doing?” – because then they would have to deal with the truth.

Rarely, does a dentist tell me how stressed out they really feel about their numbers. Nor do they talk about the chaos they are experiencing every day at the office.

Let me ask you now, “Are you doing fine?”

Is your team steering the course for the success of your dental practice? Or are you veering off into the pit of gloom and doomsday?

Seriously, how do your finances look? Do you really feel better not looking at your numbers?

A few years ago at the Annual meeting for the Academy of Dental Management Consultants, our keynote speaker was Bill Rancic. Now you may ask, “Who is Bill Rancic?”

Bill Rancic is the winner of the 1st Apprentice, Reality Show, Produced by Donald Trump. Bill Rancic started out many years ago with a cigar of the month club and his business was doing just fine. (As some would say) Yes, that was how it went back in the early days. But you know what? He was open to asking for help. That is how he has become the multi-millionaire he is and yes, very successful today. Look him up if you don’t know who he is. Most will agree that he lives a great life! Bill doesn’t work hard but lives the life most of us dream of having.

If you ever hear Bill Rancic talk, he says that he has “those days” and he too, has to get up, brush off his pant legs and move forward.

Think of other leaders and can you imagine them telling you that they are “just fine?”

What about Abraham Lincoln, Ronald Regan, Nelson Mandela? How would they respond if you were to ask them, “How are you doing?”

I can’t imagine them saying “Just fine.”

Are you really feeling “Just Fine?!”

Every year we have a theme for our business. This year is going to be the year of Reaching Abundance.

I need to ask you before 2014 arrives, “Are you ready to tell yourself the truth?”

Are you ready to grab some courage and admit that FINE is not Your Best if you want to Create Abundance for yourself?

Are you open to reaching more abundance in 2014?

Are your arms open to receive abundance? Is your mind-set in the right place? Are your eyes wide open and your ears ready to hear the truth?

Time to clear out the clutter in your life and your business.

December is your last chance to save dollars on your 2013 taxes. It is your last chance to turn it all around.

Last week in a client’s office — because he allowed me to look at his numbers — we immediately found over $10,000. Yes, Imagine that! That was in the 1st hour of our in-office consult.

When you open your eyes, ears and your door to our dental management expertise, we can create abundance for you now, not later. It is not a wait and watch game with your finances.

You don’t tell you patients to wait and watch their tooth decay or bleeding gums and, I want to tell you that you can not wait any longer to create a better life –with abundance.

The average office that uses and implements our systems will have an average of 300% return on their investment. And this investment is when you use our services for 12 months. Yes, this is just the average.

Currently, until the end of December, we are running our year-end specials. Some are $33 for something that will bring you thousands of dollars. When you spend money on one of our small systems not only do you increase your chances of increased production with less stress but we also offer you 20% off our in-office consulting services when we look at your numbers before January 7, 2014.

I think this will be more than just fine. Do you agree?

Use the comment section below to let us know “How are you doing?”

If you don’t have a success plan in place for 2015 at this time of the year (Last quarter of 2014), then you have planned to fail.

I am offering you a No-charge 30 min Discovery Call to serve you and get your success plan in place before 2015 is here.

Let’s talk about creating the most abundance for you in 2015: SCHEDULE YOUR CALL HERE

 About Debbie

ME not too high jpeg

Debbie has been named once again, for the seventh year in a row, as one of Dentistry Today’s Top Consultants. She has a background in academia and has started a dental hygiene program in Portland, Oregon. She is a former assistant professor at the University of Southern California where she co-taught the practice management course for the senior dental students as well as teach in the dental hygiene department.

Debbie has clinically in all aspects of a dental office. Through her knowledge of working in the trenches and her academia background she knows what it takes to create a successful dental practice as well as lead dentists to be their most successful and profitable as a business owner.

If you are looking to get to that next level of success, you will want to schedule a no-fee practice profile and have her review your practice’ true potential. You may be one of those who is leaving over $100,000.00 USD inside patient charts. It costs nothing to have Debbie look at your numbers and potential but it costs you millions if you never look.

Her 30 Day Dental Hygiene Program or her Case Acceptance Program are great ways to get a quick start and a taste of what Dental Practice Solutions can do to get you to that next level.

Click on this link to schedule a No-Fee Call to discover the True Potential of your dental practice: CLICK LINK TO SCHEDULE

Or call toll-free: 888-816-1511 or 503-970-1122

 

 

 

 

 

 

 

Dental Practice Management Consultant Talks About 5 Must Have’s For A Successful Dental Practice

By: Debbie Seidel-Bittke, RDH, BS

December 16, 2013

Work on your business not in it.”  Michael Gerber.  Author of The E-Myth

Profits 2014

When you are the owner of a dental practice, you are also the owner of your own business. Most dentists I know are very talented artists and get an “A” in science. However, understanding how to work on your business is not at the top of most dentists “to do” lists.

When you own a dental practice you have added responsibilities. You have business expenses to be concerned about, daily and monthly reports to view, taxes to pay, a profit and loss statement to review with your accountant and the list goes on and on. I believe and hope that you are concerned about your bottom line and your net profits.

“It’s not how much you make, but how much money you can keep.”

As a dental practice management consultant, I see many dentists struggle with the above mentioned responsibilities, so in this blog I will talk about the 5 must have’s for a successful dental practice.

“There is a difference between a good business owner and a great business leader.” You don’t have to be born a leader but you must have an open mind to learn how to lead.

1. LEADERSHIP

What does it mean to be a great business leader?

  • A leader never uses the same method of leadership. They will always be open to using different methods and styles to reach a goal.
  • As a leader you must have the same objectives as your teammates (and they must embrace the business owners goals as well) and, you must encourage your team members.
  • The great leader knows how to speak to his/her team.

In order to have a great team, when you are the leader, you must understand your team. You must nderstand the various personality styles of your team. Know what keeps them feeling inspired and motivated to do their best.

2. TEAMS OF GREAT LEADERS

People are the mitochondria – – the powerhouse of your business. Great business leaders will understand who they should recruit and hire for their team. Successful dental practices will have a written system to train all team members. The leaders of great teams share their vision for the business and engage the team members in the vision and mission of the dental practice. The great leaders of successful teams will share their business code of ethics (Similar to the Ten Commandments). This will lead the team in a way that everyone including the clients you serve, know what they can expect, when they are in the office. Great leaders will be able to develop passionate teams.

When guiding successful teams I have found what will maximize profits in the business. These teams will have the following:

  • Written Standards:  A professionally designed Human Resource Manual.
  • Written Communication: I have worked with doctors who say they want to provide excellence. What does this mean? How do you communicate excellence to the patients you serve? Provide scripts for the team in order to accomplish your goal and expectations to provide excellence.
  • Provide the Experience: If you want to create a Ritz Carlton, five-star experience, you can waste hours talking about creating the experience. Whatever the brand is that you want your business to portray to patients; if it is Ritz Carlton, take a trip to a five star spa or hotel to personally experience this brand you want your patients to experience.
  • Attitude Affects Performance: How do you arrive to the office each day? Do you great the team with a “Good morning” and genuinely begin the day at the office with a smile on your face? As the leader of your team it does make a difference when you begin with a positive. You are more likely to have a great day when you begin with a great attitude. Leave personal problems in the parking lot.
  • Conflict Resolution: Your motto should be “Resolve it now or take it somewhere else.” This means you will not permit tension or an environment of hostility. If the employees cannot resolve their conflicts, they need to find a new place of employment.

3. DENTAL PRACTICE PROFITS

I enjoy playing tennis. If I could earn enough money to live on playing tennis, I would have chosen this career. Iwas never able to be a USTA Top Ranked player so I knew it would not be a viable career for me. However, I always enjoy my time on the court!

Have you ever seen a professional tennis player who did not enjoy the game of tennis? It is the same thing with dentistry. If you and your team enjoy serving your patients, you are more likely to have a successful, sustainable and profitable dental practice.

Know your Numbers: All successful leaders know and understand where their money is going. There are four specific areas money is spent in the dental business:

  • Payroll

What you pay your team should not exceed 33%.

  • Lab costs

These costs should not exceed 15%.

  • Supplies

Your supplies should not exceed 8% of your total expenses. Shop around to maintain the best quality and benefit for what you are paying.

  • Lease, Rent, Facility Costs

The expenses of your facility should not exceed 8%. There are some reasons this may be higher but the operative principle or standard is 5-8%.

The above numbers will guide you to keep your overhead under 60%.

 Fees: To keep your overhead level, your practice fees should be in the 80th percentile. This is based on yearly reports. The higher your fees, should mean less overhead and the greater your profits will be. If you are a specialist, your fees should be in the 90th percentile.

Collections: Always set your goal high. No less than 98% should be collected each month. The longer a patient owes money, the less likely you are to be paid. When your collections dip below 98% create a plan to immediately work on collections until they are back on track.

4. TRAINING TO GET TO THE NEXT LEVEL

Many dental practice owners have been sitting around wringing their hands, scratching their heads, hiding their heads in the sand, wondering what to do about the economy.

The answer to this is “Create Your Own Economy!”

Does the above describe you? Talk to your sales rep, attend CE Courses, and/or meet with your team to discuss new services you can offer your patients when 2014 arrives. One more way to get to the next level is to pick up the phone and call a dental practice management consultant, an expert. Schedule a complimentary -no-fee- look at your numbers and true potential.

These are a few suggestions to get to “that next level” in your dental business.

Invest in your team and your practice on an annual basis, not every ten or twenty years. Let your patients know that you invest in your team and practice. Tell your patients that you always stay abreast of latest technology, science and services to offer them the highest level of care.

5. KNOW WHAT YOUR PATIENTS WANT

When was the last time you surveyed your patients? Do they want dental implants or BOTOX services? How many patients of yours want tooth whitening procedures? Do you ask the magic question(s) to discover what patients really want?

AND do you know the correct questions to ask so you know what patients want? If you never ask, the answer will always be “NO”.

Do you know how to ask questions so patients can tell you what their burning desires for beauty and health are? What are specific words that you can say and discover what patients want from your dental office?

CONCLUSION

Owning a successful dental practice  mean you understand what it means to offer the best customer service, creating an outstanding patient experience, and offer the highest level of care. This is some of the traits you need to have if you wish to maximize your profit potential.

If you follow the  guidelines outlined in this article, you will offer employees a great place to work,  provide a positive patient experience which in return give your practice profits that provide a great life for your patients and yourself.

You must understand that as the owner of a dental practice, you are not only a technician, but you are a business owner

It means that you must be an effective leader. As the leader of a business you need to create a team that can produce beautiful music with successful scores. Effective leadership will create a collaborative team. Put these two together and you should have a profitable business.

Great Leadership + Great Team  =  Happy Patients

Happy Patients  =  INCREASED PROFITS

INCREASED PROFITS Can be a Vehicle to Provide You with a HAPPY LIFE!

Now, Go REAP the benefits of Great Leadership!

Do you have a PLAN to create Your Next Level of Success in 2014? Please use the comments below to tell us how you plan to create that next level of success.

What will you do differently in 2014 to get to your next level?

Dental Practice Management Consultant Talks About 5 Must Have’s For A Successful Dental Practice

By: Debbie Seidel-Bittke, RDH, BS

“Work on your business not in it.”  Michael Gerber.  Author of The E-Myth

Profits 2014

When you are the owner of a dental practice, you are also the owner of your own business. Most dentists I know are very talented artists and get an “A” in science. However, understanding how to work on your business is not at the top of most dentists “to do” lists.

When you own a dental practice you have added responsibilities. You have business expenses to be concerned about, daily and monthly reports to view, taxes to pay, a profit and loss statement to review with your accountant and the list goes on and on. I believe and hope that you are concerned about your bottom line and your net profits.

“It’s not how much you make, but how much money you can keep.”

As a dental practice management consultant, I see many dentists struggle with the above mentioned responsibilities, so in this blog I will talk about the 5 must have’s for a successful dental practice.

“There is a difference between a good business owner and a great business leader.” You don’t have to be born a leader but you must have an open mind to learn how to lead.

1. LEADERSHIP

What does it mean to be a great business leader?

  • A leader never uses the same method of leadership. They will always be open to using different methods and styles to reach a goal.
  • As a leader you must have the same objectives as your teammates (and they must embrace the business owners goals as well) and, you must encourage your team members.
  • The great leader knows how to speak to his/her team.

In order to have a great team, when you are the leader, you must understand your team. You must nderstand the various personality styles of your team. Know what keeps them feeling inspired and motivated to do their best.

2. TEAMS OF GREAT LEADERS

People are the mitochondria – – the powerhouse of your business. Great business leaders will understand who they should recruit and hire for their team. Successful dental practices will have a written system to train all team members. The leaders of great teams share their vision for the business and engage the team members in the vision and mission of the dental practice. The great leaders of successful teams will share their business code of ethics (Similar to the Ten Commandments). This will lead the team in a way that everyone including the clients you serve, know what they can expect, when they are in the office. Great leaders will be able to develop passionate teams.

When guiding successful teams I have found what will maximize profits in the business. These teams will have the following:

  • Written Standards:  A professionally designed Human Resource Manual.
  • Written Communication: I have worked with doctors who say they want to provide excellence. What does this mean? How do you communicate excellence to the patients you serve? Provide scripts for the team in order to accomplish your goal and expectations to provide excellence.
  • Provide the Experience: If you want to create a Ritz Carlton, five-star experience, you can waste hours talking about creating the experience. Whatever the brand is that you want your business to portray to patients; if it is Ritz Carlton, take a trip to a five star spa or hotel to personally experience this brand you want your patients to experience.
  • Attitude Affects Performance: How do you arrive to the office each day? Do you great the team with a “Good morning” and genuinely begin the day at the office with a smile on your face? As the leader of your team it does make a difference when you begin with a positive. You are more likely to have a great day when you begin with a great attitude. Leave personal problems in the parking lot.
  • Conflict Resolution: Your motto should be “Resolve it now or take it somewhere else.” This means you will not permit tension or an environment of hostility. If the employees cannot resolve their conflicts, they need to find a new place of employment.

3. DENTAL PRACTICE PROFITS

I enjoy playing tennis. If I could earn enough money to live on playing tennis, I would have chosen this career. Iwas never able to be a USTA Top Ranked player so I knew it would not be a viable career for me. However, I always enjoy my time on the court!

Have you ever seen a professional tennis player who did not enjoy the game of tennis? It is the same thing with dentistry. If you and your team enjoy serving your patients, you are more likely to have a successful, sustainable and profitable dental practice.

Know your Numbers: All successful leaders know and understand where their money is going. There are four specific areas money is spent in the dental business:

  • Payroll

What you pay your team should not exceed 33%.

  • Lab costs

These costs should not exceed 15%.

  • Supplies

Your supplies should not exceed 8% of your total expenses. Shop around to maintain the best quality and benefit for what you are paying.

  • Lease, Rent, Facility Costs

The expenses of your facility should not exceed 8%. There are some reasons this may be higher but the operative principle or standard is 5-8%.

The above numbers will guide you to keep your overhead under 60%.

 Fees: To keep your overhead level, your practice fees should be in the 80th percentile. This is based on yearly reports. The higher your fees, should mean less overhead and the greater your profits will be. If you are a specialist, your fees should be in the 90th percentile.

Collections: Always set your goal high. No less than 98% should be collected each month. The longer a patient owes money, the less likely you are to be paid. When your collections dip below 98% create a plan to immediately work on collections until they are back on track.

4. TRAINING TO GET TO THE NEXT LEVEL

Many dental practice owners have been sitting around wringing their hands, scratching their heads, hiding their heads in the sand, wondering what to do about the economy.

The answer to this is “Create Your Own Economy!”

Does the above describe you? Talk to your sales rep, attend CE Courses, and/or meet with your team to discuss new services you can offer your patients when 2014 arrives. One more way to get to the next level is to pick up the phone and call a dental practice management consultant, an expert. Schedule a complimentary -no-fee- look at your numbers and true potential.

These are a few suggestions to get to “that next level” in your dental business.

Invest in your team and your practice on an annual basis, not every ten or twenty years. Let your patients know that you invest in your team and practice. Tell your patients that you always stay abreast of latest technology, science and services to offer them the highest level of care.

5. KNOW WHAT YOUR PATIENTS WANT

When was the last time you surveyed your patients? Do they want dental implants or BOTOX services? How many patients of yours want tooth whitening procedures? Do you ask the magic question(s) to discover what patients really want?

AND do you know the correct questions to ask so you know what patients want? If you never ask, the answer will always be “NO”.

Do you know how to ask questions so patients can tell you what their burning desires for beauty and health are? What are specific words that you can say and discover what patients want from your dental office?

CONCLUSION

Owning a successful dental practice  mean you understand what it means to offer the best customer service, creating an outstanding patient experience, and offer the highest level of care. This is some of the traits you need to have if you wish to maximize your profit potential.

If you follow the  guidelines outlined in this article, you will offer employees a great place to work,  provide a positive patient experience which in return give your practice profits that provide a great life for your patients and yourself.

You must understand that as the owner of a dental practice, you are not only a technician, but you are a business owner

It means that you must be an effective leader. As the leader of a business you need to create a team that can produce beautiful music with successful scores. Effective leadership will create a collaborative team. Put these two together and you should have a profitable business.

Great Leadership + Great Team  =  Happy Patients

Happy Patients  =  INCREASED PROFITS

INCREASED PROFITS Can be a Vehicle to Provide You with a HAPPY LIFE!

Now, Go REAP the benefits of Great Leadership!

Do you have a PLAN to create Your Next Level of Success in 2014? Please use the comments below to tell us how you plan to create that next level of success.

What will you do differently in 2014 to get to your next level?

ME not too high jpegABOUT DEBBIE SEIDEL-BITTKE, RDH, BS

 Debbie has been named once again, for the seventh year in a row, as one of Dentistry Today’s Top Consultants. She has a background in academia and has started a dental hygiene program in Portland, Oregon. She is a former assistant professor at the University of Southern California where she co-taught the practice management course for the senior dental students as well as teach in the dental hygiene department.

Debbie has clinically in all aspects of a dental office. Through her knowledge of working in the trenches and her academia background she knows what it takes to create a successful dental practice as well as lead dentists to be their most successful and profitable as a business owner.

If you are looking to get to that next level of success, you will want to schedule a no-fee practice profile and have her review your practice’ true potential. You may be one of those who is leaving over $100,000.00 USD inside patient charts. It costs nothing to have Debbie look at your numbers and potential but it costs you millions if you never look.

Her 30 Day Dental Hygiene Program or her Case Acceptance Program are great ways to get a quick start and a taste of what Dental Practice Solutions can do to get you to that next level.

Click on this link to schedule a No-Fee Call to discover the True Potential of your dental practice: CLICK LINK TO SCHEDULE

Or call toll-free: 888-816-1511 or 503-970-1122

 

 

Team Meeting Tips to Reduce Stress and Drive Dental Practice Success

By: Debbie Seidel-Bittke, RDH, BS

December 10, 2013

When you have successful team meetings, your dental practice will experience less stress and drive your dental practice to a higher level of success.

Seminar

Dental practices that fail to hold daily, monthly and annual team meetings are found to have more chaos and be less productive.

Especially in today’s gloomy economic climate, when many dental practices are not as productive as years past, team meetings are more important than ever before. Team morale and everyone focused on the dental practice goals are now more important than ever.

Read on for team meeting tips to reduce stress and drive your dental practice success.

1. Purpose

Every member of the team needs to understand why each meeting is taking place. Understanding the dental practice vision is very important to having an engaged team.

2. Agenda

Distribute a written agenda prior to the meetings so all team members can review and be well prepared.  List out what you will discuss during the meeting. Collaboration is best when the team members feel involved and like they have an important part in the meeting process.

Assign a team member to lead the meeting, one to record notes during the meeting and someone to be in charge of action items created. The team leader should also be aware of the time spent on the agenda and various topics so the meeting flow is steady.

3. Timely

Each meeting should have a leader and that leader needs to hold everyone accountable for beginning and ending in a timely manner. Schedule emergency patients, phone calls and various tasks at a time that will not interfere with the team meeting.

This also sets the stage with a message that the doctor really values meetings and everyone’s time.

4. Respect

Many team meetings turn into rant sessions so be sure that each team member can participate equally without being cut short. No one team member should feel that they are being cut off. And no one team member should be seen as the person doing all the talking.

Great ideas are lost from team members who feel they don’t have an opportunity to talk or give input.

A team means that each individual can be a part of the ideas. Each team member should feel comfortable sharing their knowledge to improve customer service, communication, case acceptance and so much more that makes a successful dental practice.

A big part of dental practice success means that your team meetings keep everyone “in the loop”.

It’s that time of the year where you should be mapping out all of your valuable team meetings for 2014. Do you have your annual plan in place for 2014? What team meetings are scheduled for 2014?

Did you answer No, to any of the above? Let me know in the comments below what team meetings your office schedules each month. I want to hear what you are doing in your office.

Do you find it challenging to hold regular team meetings? Give our office a call so we can keep you on track for more success in your dental practice BEFORE 2014 is here. Do Not Wait ‘til January 1, 2014 to create your plan for improved success. We will set up a no-fee call with you to get your on track now: 888-816-1511 or CLICK HERE TO SCHEDULE   

Team Meeting Tips to Reduce Stress and Drive Dental Practice Success

By: Debbie Seidel-Bittke, RDH, BS

When you have successful team meetings, your dental practice will experience less stress and drive your dental practice to a higher level of success.

Seminar

Dental practices that fail to hold daily, monthly and annual team meetings are found to have more chaos and be less productive.

Especially in today’s gloomy economic climate, when many dental practices are not as productive as years past, team meetings are more important than ever before. Team morale and everyone focused on the dental practice goals are now more important than ever.

Read on for team meeting tips to reduce stress and drive your dental practice success.

1. Purpose

Every member of the team needs to understand why each meeting is taking place. Understanding the dental practice vision is very important to having an engaged team.

2. Agenda

Distribute a written agenda prior to the meetings so all team members can review and be well prepared.  List out what you will discuss during the meeting. Collaboration is best when the team members feel involved and like they have an important part in the meeting process.

Assign a team member to lead the meeting, one to record notes during the meeting and someone to be in charge of action items created. The team leader should also be aware of the time spent on the agenda and various topics so the meeting flow is steady.

3. Timely

Each meeting should have a leader and that leader needs to hold everyone accountable for beginning and ending in a timely manner. Schedule emergency patients, phone calls and various tasks at a time that will not interfere with the team meeting.

This also sets the stage with a message that the doctor really values meetings and everyone’s time.

4. Respect

Many team meetings turn into rant sessions so be sure that each team member can participate equally without being cut short. No one team member should feel that they are being cut off. And no one team member should be seen as the person doing all the talking.

Great ideas are lost from team members who feel they don’t have an opportunity to talk or give input.

A team means that each individual can be a part of the ideas. Each team member should feel comfortable sharing their knowledge to improve customer service, communication, case acceptance and so much more that makes a successful dental practice.

A big part of dental practice success means that your team meetings keep everyone “in the loop”.

It’s that time of the year where you should be mapping out all of your valuable team meetings for 2014. Do you have your annual plan in place for 2014? What team meetings are scheduled for 2014?

Did you answer No, to any of the above? Let me know in the comments below what team meetings your office schedules each month. I want to hear what you are doing in your office.

Do you find it challenging to hold regular team meetings? Give our office a call so we can keep you on track for more success in your dental practice BEFORE 2014 is here. Do Not Wait ‘til January 1, 2014 to create your plan for improved success. We will set up a no-fee call with you to get your on track now: 888-816-1511 or CLICK HERE TO SCHEDULE   

About Susan Ketterer

Older photo

Susan is a dental practice management consultant and has been in the dental field for over twenty years helping practices start from their 1st patient to leading them towards a timely retirement.  Integrating practical systems and management techniques that are easy to implement makes her successful with her clients.

Susan Ketterer can be reached at:

support@dentalpracticesolutions.com

Call Toll free: 888-816-1511

Are You Serious About Creating Dental Practice Success in 2014?

By: Debbie Seidel-Bittke, RDH, BS

December 2, 2013

It is happening quickly, and today, as the year is winding down, there are two very conflicting mindsets present within each of us. These can destroy your chances of making any significant improvements in 2014. Are you serious about creating success for your dental practice in 2014? If you answered “Yes”, then it is urgent that you read on and get the success plan started, right now!

THE TWO CONFLICTING MINDSETS

The first mindset I want to mention is the “Holiday Mindset” and, I know as a dental practice management consultant, I see this every year. This is especially present now as we all anticipate taking time off work to celebrate. We begin to get lazy, eat more than normal, possibly some of us sleep more than normal, you are watching more TV – football, etc, and really – just over-indulging in every possible way that we can all get away with. This is hardly a regimen to prepare for success in the New Year.

The 2nd mindset we have is what I call the “New Year Mindset.” This is where we begin to feel optimistic about next year. Most of us think to ourselves something along the lines of, “I’m ready to make this my best year ever!” or “This is the year that I’m finally going to ________!”  And some of you are saying “I’ll do that in January!” 

These are the type of good intentions that most of us begin each New Year with, so why do so few people make significant improvements in the areas of their life and business that really matter most?

THE CHALLENGE

If anyone was preparing for their best performance in anything—whether it is an athlete preparing for the Olympics or if we are preparing to create the most extraordinary  – profitable year we could ever imagine (in 2014)—we wouldn’t do it by engaging in habits like overeating, oversleeping, flying by the seat of our pants, glaze over all those openings in your daily schedule, leave incomplete treatment in the patient charts, allow overdue balances to continue, forget to follow up with those overdue hygiene patients, etc.  You know what I am talking about here.Female Runner

And yet, this Pre-New Year Syndrome is what precedes the New Year. In fact, the New Year is a holiday, so nearly everyone hits January 1st with what I call a “Holiday Hangover”— armed with an arsenal of bad habits that we have all developed in December. This is why, despite “good intentions,” most people don’t get the start they want to when the New Year does arrive. And how do you ever recover from your holiday hangover? This is what results in yet another year of disappointment, regret, and unfulfilled potential.

So what does that mean for your future dental practice success? What do you need to do NOW to set yourself and your dental practice up for success in 2014?

THE BEST TIME TO CREATE YOUR DENTAL PRACTICE SUCCESS PLAN

If you are serious about making 2014 your best year ever, it doesn’t start January 1stit starts TODAY. It starts right now, with the decisions you make, about how you’re going to finish off the remainder of THIS year. In other words, if you want to make 2014 your best year ever, you have to make this December your best MONTH ever.

For example, if you have a goal of running a marathon next year, don’t wait until January 1st to go out and run for the first time. You need to hit the road today. At least go run a mile tomorrow morning, and build up to 5 miles by the end of the January 2014. As a dental professional set goals to finish strong and make December the best month you have ever had! I urge you to see December as the most important month of your life—as your opportunity to become the person you need to be to create the 2014 your want, by developing the mindset, habits, and the discipline that will set you up for extraordinary success in 2014.

For over 600 dental professionals, the process of planning, preparing, and ultimately creating their best year ever in 2014 started in November when I shared my webinar with a Success Blueprint for your dental hygiene department. Many of you registered and attended my webinar on November 13 to set your sails in the right direction for 2014. You can register next week for your Treatment Planning Webinar that will occur on December 17th at 5pm Pacific. This webinar is going to be called: “3 Steps To Effective Treatment Planning In The Hygiene Room”

When you register there will be a complimentary hygiene department training video available.

Don’t want to wait until next week to register? For many of you who take today’s article seriously, you won’t want to wait and I tell you that it costs you nothing to pick up the phone or click on this link now and schedule a time to chat about your 2014. Let’s create a plan for your success and I mean success like you have never seen before!

HOW DO YOU CREATE DENTAL PRACTICE SUCCESS FOR 2014 TODAY?

It begins right now. Dental Practice Management Consultants have the expert knowledge and offer the best support before 2014 arrives. Hit the ground running! We invite you to SCHEDULE YOUR STRATEGY CALL NOW. JUST CLICK HERE  or call: 888-816-1511 to schedule your session. This is how your success in 2014 will begin today!

It will cost you millions if you don’t have a plan!

Please feel free to comment below and let us know what your success plan looks like.

Happy Holidays!

Are You Serious About Creating Dental Practice Success in 2014?

By: Debbie Seidel-Bittke, RDH, BS

20384140_sIt is happening quickly, and today, as the year is winding down, there are two very conflicting mindsets present within each of us. These can destroy your chances of making any significant improvements in 2014. Are you serious about creating success for your dental practice in 2014? If you answered “Yes”, then it is urgent that you read on and get the success plan started, right now!

THE TWO CONFLICTING MINDSETS

The first mindset I want to mention is the “Holiday Mindset” and, I know as a dental practice management consultant, I see this every year. This is especially present now as we all anticipate taking time off work to celebrate. We begin to get lazy, eat more than normal, possibly some of us sleep more than normal, you are watching more TV – football, etc, and really – just over-indulging in every possible way that we can all get away with. This is hardly a regimen to prepare for success in the New Year.

The 2nd mindset we have is what I call the “New Year Mindset.” This is where we begin to feel optimistic about next year. Most of us think to ourselves something along the lines of, “I’m ready to make this my best year ever!” or “This is the year that I’m finally going to ________!”  And some of you are saying “I’ll do that in January!” 

These are the type of good intentions that most of us begin each New Year with, so why do so few people make significant improvements in the areas of their life and business that really matter most?

THE CHALLENGE

If anyone was preparing for their best performance in anything—whether it is an athlete preparing for the Olympics or if we are preparing to create the most extraordinary  – profitable year we could ever imagine (in 2014)—we wouldn’t do it by engaging in habits like overeating, oversleeping, flying by the seat of our pants, glaze over all those openings in your daily schedule, leave incomplete treatment in the patient charts, allow overdue balances to continue, forget to follow up with those overdue hygiene patients, etc.  You know what I am talking about here.Female Runner

And yet, this Pre-New Year Syndrome is what precedes the New Year. In fact, the New Year is a holiday, so nearly everyone hits January 1st with what I call a “Holiday Hangover”— armed with an arsenal of bad habits that we have all developed in December. This is why, despite “good intentions,” most people don’t get the start they want to when the New Year does arrive. And how do you ever recover from your holiday hangover? This is what results in yet another year of disappointment, regret, and unfulfilled potential.

So what does that mean for your future dental practice success? What do you need to do NOW to set yourself and your dental practice up for success in 2014?

THE BEST TIME TO CREATE YOUR DENTAL PRACTICE SUCCESS PLAN

If you are serious about making 2014 your best year ever, it doesn’t start January 1stit starts TODAY. It starts right now, with the decisions you make, about how you’re going to finish off the remainder of THIS year. In other words, if you want to make 2014 your best year ever, you have to make this December your best MONTH ever.

For example, if you have a goal of running a marathon next year, don’t wait until January 1st to go out and run for the first time. You need to hit the road today. At least go run a mile tomorrow morning, and build up to 5 miles by the end of the January 2014. As a dental professional set goals to finish strong and make December the best month you have ever had! I urge you to see December as the most important month of your life—as your opportunity to become the person you need to be to create the 2014 your want, by developing the mindset, habits, and the discipline that will set you up for extraordinary success in 2014.

For over 600 dental professionals, the process of planning, preparing, and ultimately creating their best year ever in 2014 started in November when I shared my webinar with a Success Blueprint for your dental hygiene department. Many of you registered and attended my webinar on November 13 to set your sails in the right direction for 2014. You can register next week for your Treatment Planning Webinar that will occur on December 17th at 5pm Pacific. This webinar is going to be called: “3 Steps To Effective Treatment Planning In The Hygiene Room”

When you register there will be a complimentary hygiene department training video available.

Don’t want to wait until next week to register? For many of you who take today’s article seriously, you won’t want to wait and I tell you that it costs you nothing to pick up the phone or click on this link now and schedule a time to chat about your 2014. Let’s create a plan for your success and I mean success like you have never seen before!

HOW DO YOU CREATE DENTAL PRACTICE SUCCESS FOR 2014 TODAY?

It begins right now. Dental Practice Management Consultants have the expert knowledge and offer the best support before 2014 arrives. Hit the ground running! We invite you to SCHEDULE YOUR STRATEGY CALL NOW. JUST CLICK HERE  or call: 888-816-1511 to schedule your session. This is how your success in 2014 will begin today!

It will cost you millions if you don’t have a plan!

Please feel free to comment below and let us know what your success plan looks like.

Happy Holidays!

P.S. If you’d like to find out about coaching/consulting with our team for 2014, you can get a  a no-cost strategy call now: CLICK ON YOUR SUCCESS CALL HERE 

 ABOUT DEBBIE

ME not too high jpegDebbie Seidel-Bittke, RDH, BS, is founder of Dental Practice Solutions. She is one of Dentistry Today’s Top Consultants for the past eight years. She also has a background in academia, as a former assistant professor at the University of Southern California in Los Angeles, California. She also wrote the acreditation for a new dental hygiene program in Portland, Oregon and served as their first program director for the dental hygiene school.

Debbie works with clients all over the world. She has other expert advisors who work with her. Susan Ketterer is an expert consultant who assists dental practices with the business side and back office assistants in a dental office. Debbie is the go-to expert for improving your dental hygiene department efficiencies and consistently increasing profits. She has a 30 Day Dental Hygiene Program that is no cost and guides a dental practice to implement dental hygiene department services and systems to take the practice to that next level of success.